Healthy Patient Platform

Virtusa’s Healthy Patient Platform allows data from across the continuum of care to go through a normalization and deduplication process, allowing a complete picture of population trends, patient progress, and point of care opportunities. Our intelligent patient engagement platform uses Virtusa Cloud to aggregate data from multiple sources and third-party vendors to create a single patient view to support informed decision-making. 

Virtusa Cloud provides automation for healthcare provider contact centers by aggregating data from multiple sources and third-party vendors to create a single patient view to support informed decision-making. 

Virtusa Cloud is a built-in patient-centric solution that has provided our clients with the following benefits:

• Operational agility and scaling
  
• Ability to react quickly to opportunities
• Overall cost reduction
• Improve the deployment environment
• More modern computing approach

Virtusa Cloud allows for intelligent patient engagement with the following features:

Patient-centric design

Whether you are serving patients, physicians, or caregivers, we have designed our omnichannel personalized solutions to serve the common goal of improving patient care. We facilitate a seamless experience supported by outcome-based analytics and social integration.

Enhanced analytics and UX/UI

Empowered by robotic process automation (RPA), data aggregation from multiple sources and third-party vendors provide a single patient view. In-depth population, predictive analytics, and unique visualizations on the cloud support informed decision-making.

Internet of Things

Regulation-compliant solutions proactively manage risk while supporting a connected experience for treatment, consultations, monitoring, and care coordination, real-time, and asynchronous store-and-forward capabilities across various devices and modalities.

Virtusa’s Healthy Patient Platform is a contact center solution for life sciences that helps Customer Service Representatives (CSRs) improve the patient experience with the help of Virtusa Cloud. The built-in patient-centric solution provides insights into the patient journey with enhanced analytics like robotic process automation (RPA). It can provide a connected experience on a range of devices and modalities. CSRs can engage patients on their care journey and focus on efforts to provide information that can help patients be in control of their healthcare.

Virtusa’s Healthy Patient Platform is a patient adherence technology solution for life sciences that has helped transform the following areas:

• Pharmacovigilance
• Patient adherence
• Telehealth
• Patient journey solutions

Virtusa’s Healthy Patient Platform is a patient support platform that has enabled pharmacovigilance in the following ways:

• Engage patients and proactively identify and manage risk in a shifting compliance environment.
• Design and manage adverse events (AE) programs from intake to reporting through our robotic process automation services.
• Fully automate AE intake from multiple channels to alleviate reliance on voluntary patient and provider reporting.

Virtusa’s Healthy Patient Platform is a patient support platform that has provided the following benefits to pharmacovigilance:

• Build patient loyalty through ongoing, automated communications, clearly defined next steps, and access to care plans.
• Quickly onboard a patient into a care plan, making the process more efficient for them and thus easier to follow.
• View patient history and quickly tailor patient therapy based on the disease classification and need.

Virtusa’s Healthy Patient Platform is an intelligent patient engagement platform that has enabled patient adherence in the following ways:

• Identify and manage members through claims information.
• Communicate with provider staff and contribute to provider-led population health and quality programs driven by clinical data.
• Use solution without dependence on wi-fi connection; most recently accessed data is always available.

Virtusa’s Healthy Patient Platform is an intelligent patient engagement platform that has provided the following benefits to patient adherence:

• Enhance cost and quality of care through proactive management of individual members, provider relationships, and quality programs.
• Help consolidate utilization, disease, and case management processes to a single platform and enable the delivery of varied patient-centric programs.
• Maintain and improve service levels.

Virtusa’s Healthy Patient Platform is a patient support platform that has enabled telehealth in the following ways:

• Remove barriers to patient care and enhance patient-physician relationships through multichannel interactions and real-world analytics.
• Add your long-term care and home care patient data, which automatically syncs upon connecting to the Internet.
• Allow remote monitoring of patient conditions data.

Virtusa’s Healthy Patient Platform is a patient support platform that has provided the following benefits to telehealth:

• Minimize communication barriers through modularized platform communication tools that allow tailoring for unique patient needs.
• Allow Allied Health members to use remote devices to access and retrieve data from any field location anytime and anywhere.

Virtusa’s Healthy Patient Platform is a patient adherence technology solution for life sciences that has enabled patient journey solutions in the following ways:

• Design personalized platforms using unique patient journey mapping solutions.
• Establish next-generation patient recruitment, patient assistance, medication adherence, and nurse care management.
• Coordinate superior care across payers, providers, life sciences companies, and patients with fully customizable applications.

Virtusa’s Healthy Patient Platform is a patient adherence technology solution for life sciences that has benefited patient journey solutions in the following ways:

• Statistically track adherence and determine improvements in the care plan and therapy adherence.
• Receive patient journey feedback using cross-industry partner communication to improve the patient journey and ultimately better outcomes.