HealthConnect

Your digital access to affordable, connected, and convenient healthcare

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With the growing focus on patient-centric value-based care, telehealth is taking centerstage in the healthcare space. This trend is well supported by availability of high-speed internet and smarter mobile phones, better imaging and AI technologies, and improved payment policies.

Patients can access affordable, connected, and convenient healthcare right from the comfort of their homes. Besides saving valuable time and resources, telehealth services limit patients’ exposure to infections prevalent in the clinical environment by eliminating the need for a physical visit. In addition, effective remote monitoring mechanisms have led to higher engagement levels allowing patients to take greater charge over their health conditions.

Virtusa offers HealthConnect, a telehealth solution that provides patients with affordable and convenient access to medical health experts through digital channels. By digitally connecting clinicians, patients, care teams, and health professionals, it combines clinical care and professional collaboration to address capacity challenges and reduce healthcare costs.

Features

Video connect: Integration capabilities with leading EMRs and ability to schedule and manage appointments
HealthBot: Responds to patient queries with medically qualfied information for self-care
Appointment scheduler: Schedule, manage, and track all appointments and send reminders
Drug discovery: Allows physicians to query drug information along with disease, toxicology, and dosage details
Patient engagement: Allows for easy clinical coordination for the highest level of care
Human avatar for smart check: Allows patients to use visuals for describing their symptoms
Care notes: Enables recording and syncing of important patient information across platforms for easy access
Speech to text transcript: Quick conversion of patient conversations into text

Virtusa’s HealthBot

HealthBot is a digital self-assessment and self-scheduling tool that helps improve patient access to remote care and boosts patient acquisition/retention.

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Benefits

Cut costs and boost revenue

Unruffled by capacity constraints, providers can expand their reach to cover patients across varied locations, leading to a sharp increase in revenue. In addition, virtual consultation significantly cuts down operational costs as minimal resources are engaged in the process.

Improve engagement & quality of care

Remote patient monitoring mechanisms not only enhance patient engagement levels but also improve the quality of care offered by providers. The healthcare chat assistant feature provides personalized lifestyle and medical recommendations to patients enabling better patient education, in turn leading to increased retention rate.

Assist doctors

Doctors can use the smart checker feature to identify the affected body parts for better diagnosis and treatment. With access to treatment pathway suggestions and chatbot generated drug recommendations, doctors are guided with the help of historical data.

Generate new revenue sources

By integrating with pharmacies, laboratories, and other healthcare services, the solution opens up newer sources of revenue for providers.

Telehealth Solutions - HealthConnect Benefits

Who can use HealthConnect?

Physicians

A physician can interact with the patient virtually and in person. He can clearly understand the symptoms and tailor the treatment plan based on patient interactions leading to better diagnosis and treatment decisions.

A physician can communicate effectively with his patients based on the criticality of the symptoms entered through the HealthBot. It allows physicians to ease complications with proactive outreach during the continuum of care.

A physician can enter drug information to know more about dosage and drug interactions enabling informed decisions. An AI-based suggestion of preferred dosage for patient simplifies decision making for the physician.

Nurses

A nurse practitioner can send automated reminders and expand care outreach to patients suffering from chronic illness. This improves coordination among patients and healthcare providers including the nurses.

For emergency departments and acute care setups, the triage nurse usually assesses symptoms and offers preliminary care. Clinical decisions can be best taken with the help of drug discovery in such cases to avoid the risk of medical errors.

Patients

A patient-physician encounter can be virtual wherein the patient interacts in-person with the physician without even visiting the provider space. This eliminates logistics constraints and waiting time issues.

A patient suffering from symptoms of non-critical nature can initially interact with the HealthBot to receive qualified information to proceed with self-care. This reduces chances of adverse reactions as accurate information about drug usage is delivered during self-care.

A patient suffering from symptoms in a specific body part can describe his symptoms using visuals leading to effective interaction with the physician.

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HealthConnect

Virtusa’s HealthBot

Who can use HealthConnect?

Physicians

Nurses

Patients

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