Generative AI services

Illuminating the next generation of enterprise innovation

There’s a spark that’s igniting the world through boundless innovation and endless discovery.
The spark? Generative artificial intelligence, or genAI.

GenAI is already changing how we work and live. For enterprises, the time to act is now: According to our research, roughly 80% of workers and 93% of leaders believe that genAI will increase their productivity and enhance their work.1

GenAI improves human capability, but it also demands responsible usage. According to Gartner®, “By 2026, 90% of organizations will suffer more than 10 production-impacting events annually due to insufficient GenAI skills and testing investments.”2

Say hello to Helio

The catalyst for achieving enterprise AI at scale

Virtusa Helio is an AI-first set of offerings and solutions that are rooted in generative AI services and designed to accelerate outcomes. Wherever you are on your generative AI journey, Virtusa Helio has a genAI offering that’s right for you. Optimize productivity, enhance automation, and stay competitive and innovative in a changing industry landscape. With our Engineering First approach, you’ll deploy streamlined solutions that work in the real world.

Platforms and accelerators

Virtusa’s platforms and accelerators help enterprises deploy generative AI services and drive engineering efficiencies throughout the software development and maintenance life cycle. They work across your ecosystem to automate tasks, generate insights, integrate applications, and expand your competitive edge.

Helio Innovate brings together Virtusa’s Open Innovation Platform (OIP) and a rich generative AI experimentation ecosystem to enable ideation and prototyping using traditional and generative AI. Helio Innovate accelerates innovation through:

  • Rapid ideation and prototyping using a wide choice of Foundation Models, vector databases, NLP algorithms, and configuration setups

  • Out-of-the-box evaluation of LLM responses across multiple parameters, which helps in LLM selection

  • Combining traditional AI models with generative AI foundation models to power use cases end-to-end

  • A controlled and isolated sandbox with enhanced security controls that limit access to sensitive resources and data and prevents conflicts with other software systems

Helio Build is an array of tools developed by Virtusa to accelerate greenfield development using the power of generative AI. It provides acceleration for multiple aspects of the software development lifecycle (SDLC) – requirements, coding, unit testing, and assurance – by incorporating generative AI for:

  • Streamlining the extraction and interpretation of user needs, reducing manual efforts and errors

  • Automating the creation of design mock-up’s, wireframes, and architectural diagrams based on user specifications and design patterns

  • Aiding in code generation, code completion, unit test generation, and bug detection, reducing manual effort and enhancing code quality

  • Generating automated test cases directly from the requirements document, ensuring high levels of coverage

Helio Enhance brings the power of generative AI to accelerate the modernization of legacy systems. Modernization efforts have varying degrees of complexity and scale based on the size and stack of the source system and the desired target state. Helio Enhance provides the framework for employing LLMs to accelerate a wide variety of such efforts by:

  • Internalizing the modernization approach laid out for the initiative through detailed understanding of specific tasks around analysis, development, and assurance including personas involved in each of those tasks

  • Analyzing the body of work entailed by each task and identifying generative AI interventions that the task can benefit from

  • Adapting existing Helio Enhance accelerators that use generative AI for legacy modernization to fit the specific client need; or development of a new accelerator if needed 

  • Interleaving Helio Enhance accelerators into the modernization approach by enabling various personas to use these accelerators

Helio Operate brings generative AI and AIOps together to set up intelligent operations, automating use cases to an extent that was previously not possible. Helio Operate includes a growing list of solutions that help with use cases, such as:

  • Understanding tickets and providing steps for execution to resolve those tickets

  • Automatically generating new knowledge articles,  reducing the effort required to create and enhance your knowledge base

  • Analyzing logs attached to a specific incident to provide deeper context about the root cause of the issue described in the incident

  • Reducing human effort and improving resolution rates with generative AI-powered chatbots for service desks and other operational settings

  • Interpreting email-based queries from customers and using sentiment-based analysis to auto-categorize them into incidents and requests

Helio offerings: Blueprints for your enterprise

To guide our clients on this genAI journey, we have structured our offerings around four key areas:

How can Virtusa help?

Technology evolves rapidly, and genAI is no exception. Virtusa helps you deploy innovative and streamlined genAI solutions. We’ll work with you to identify enterprise-specific use cases, then implement relevant and scalable generative AI services. Our transparent, collaborative, and expertise-rich approach drives high levels of engineering efficiency and enables us to maintain strong governance through our implementation frameworks; that’s our genAI promise. 

Our dedicated Generative AI Center of Excellence (CoE) is the key to your success, with engineers trained in generative AI use cases, the art of deploying real-world solutions, and continuous exploration of new models and techniques. Virtusa’s expertise spans diverse industries and functional areas, and we continuously invest in solution skills, including content analysis, foundational model selection, prompt engineering, genAI text classification, vector embedding, large language model (LLM) evaluations, and model training and fine-tuning.

 

Our Engineering First approach empowers us to engineer better solutions.
An engineering mindset powers everything we build, solve, and scale.  

 

Say goodbye to the past, and say hello to Helio.

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GenAI thought leadership

This collection of research and perspectives will help any enterprise with navigating genAI adoption.

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GenAI discussion prompt cards

Stimulate discussion amongst teams and explore potential, challenges and implications of embracing genAI.

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GenAI maturity index

Take this short quiz to benchmark your organization's proficiency and progress in leveraging generative AI technologies, and identify areas for maturity and innovation.

Generative AI services - Virtusa Helio

 

INFOGRAPHIC

Illuminating the generative AI roadmap

Generative AI has been a buzzword for a reason – it's a transformative technology capable of creating text, images, and even code. This powerhouse can automate tasks, boost productivity, and even fuel creativity. So it comes as no surprise generative AI is expected to revolutionize industries and change how we do business, and even live.
 
Recognizing its immense potential, businesses are pouring millions into developing and adopting generative AI. In this infographic, we encapsulate the opportunity and our approach to this game-changing technology.  

Recent generative AI success stories

 

REPORT

Embracing generative AI

A unique moment of workplace optimism

We’re living in a unique moment in time: Workers and leaders of all demographics are using generative AI services to unlock innovation and become more productive.

Our insights

Want to explore the ways you can engineer your career in technology? Our thought leaders share key career insights for candidates from entry-level job seekers to senior technologists.

Speak to our experts

Connect with Virtusa’s Helio team to help guide your generative AI journey.

References

  1. Virtusa. Embracing generative AI. April 18, 2024.     https://www.virtusa.com/insights/report/embracinggenai

  2. Gartner, TechWave Podcast: The Collision of Software Engineers and Data & Analytics Professionals, Frances Karamouzis, 10 April 2024.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.