Digital Process Automation

Businesses today require transformational change at a scale and pace previously undreamt of. Virtusa sparks that transformation.

Business is in a fast-paced era driven by Digital and Cloud Innovation. However, many organizations are struggling to keep up.

Virtusa’s mission is to move the business forward faster by combining deep industry expertise and frictionless technology delivery.

Our Digital Process Automation (DPA) service drives the vision, structure and a consultative led approach to achieve the right outcomes. We help drive business growth through digital transformation by improving operations, increasing productivity, and providing real-time business intelligence built on strong IT infrastructure. We lead process automation projects with a methodology to align delivery with application modernization. Our methodology assesses the existing technology landscape and includes enterprise architects in the delivery process to ensure technology alignment. Virtusa’s technical strengths are widely recognized among DPA software providers, and we have actively participated in core engineering efforts with Pega and multiple low-code platforms.

Virtusa is positioned as a Leader in the Forrester Wave for Digital Process Automation Low Code/No Code Services

Digital Process Automation Solutions

Empowering brands to embrace the digital decade with a business transformation approach.

Triple R

Recon, Refactor, Replatform (Triple R) methodology helps organizations adopt current technologies using specialized analysis tools backed by a one-of-its kind expertise in Pega's products, and a strong ecosystem of cloud service partners.

Conduit

Migrate from any CRM to Pega with our conduit framework delivering a seamless and error-free journey with high data security and automated data migration

Provider Lifecycle Management

Virtusa's PLM solution can be built upon leading enterprise BPM and SFA platform capabilities. PLM addresses the many challenges Payers face in Prospecting, Contracting, Onboarding, Credentialing, Pricing Configuration and Servicing for Providers.

Know Your Customer (KYC)

Streamline processes and enforce regulatory compliance by accelerating the deployment of Pega's KYC unified platform

Logistics Decisioning

Gain from accurate insights that enable decision making with our logistics decisioning (Where Is My Order) solution that provides clear visibility across the manufacturing value chain

Smart Investigate

Achieve control and transparency into payment investigation while managing complex payment transformation with our Pega-based solution

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Our partners are best-in-class innovators

Deliver superior digital experiences and strategies through our systematic approach that has earned us the profound trust from leading global technology companies.

Success Stories

Digital transformation done right.

North America’s largest life insurance provider accelerates policy issuance through Pega

Virtusa helps client enhance customer experience and reduce policy issuance cycle-time by deploying Pega Customer Service and Customer Decision Hub

Leading Australian Bank Partners with Virtusa to Implement Pega CDH and Reduce Time-to-market by 50%

Virtusa delivered a first-of-its-kind credit scoring model built on Pega Customer Decision Hub (CDH) for a leading Australian Bank.

Virtusa helps a leading Singapore bank reduce 60% turnaround time for their loan disbursement process

Virtusa implemented a unique and integrated workflow automation system to manage and track the loan disbursement process for a leading Singapore-based multinational bank.

Virtusa Helps Large Private Bank in Asia Reduce Costs and Loan Disbursal Turnaround Times with Pega

Virtusa's end to end loan management solution helps digitize the loan management process resulting in increased efficiency and better regulatory compliance.

Virtusa helps a large Australian bank save $1.2M by moving its legacy monolith platform to AWS public cloud

High maintenance cost and over-dependence on legacy applications brought down the overall operational efficiency, and the client sought to partner with Pega's oldest partner Virtusa, to address their transformation goals and decrease their time to market by 50%.

Perspectives

Our technology and industry experts share knowledge on what it takes to tackle today’s toughest business challenges.

Digital process automation in 2020 and beyond

Virtusa continues to be a proven DPA market leader and specialist and one that is able to drive speed, agility and successful delivery at scale for even the largest global organizations.

Applying automation to operationalize debt collections in crisis scenarios

Facing a tough collections landscape, financial institutions can use this crisis as an opportunity to accelerate use of AI and analytics tools to tackle their conundrum

Credit decisioning – helping banks build a robust lending portfolio while reducing cost and improving profitability

Technology advancements, modeling, and data mining techniques can self-empower banks with newer ways of engaging with their customers to meet their decisioning objectives.

Blockchain breakthroughs that are changing travel and hospitality

Blockchain has the potential to decrease the cost of doing business for providers while improving the experience.Learn how blockchain is revolutionizing travel and hospitality.

Reconnaissance tool and Pega application health assessment – a practitioner’s view

High quality Pega implementations have remained essential to the successful evolution from Business Process Management (BPM) to Digital Process Automation (DPA) and the growth of the BPM opportunity landscape. Historically, it has been observed that a singular focus on fixing only functional defects and deferring the fixes to design and structural code quality issues, while providing fake assurance to meet the timelines, very soon pile up technical debts causing significant rework and quality concerns from the users.

Find out what Virtusa can do for you

Speak to an expert, request an assesment, demo our solutions.

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