Through intelligent automation, healthcare organizations can dramatically improve operational efficiencies, empower agents with the right information at the right time, and deliver a better patient experience. By bringing together robotics, data, automation, and AI/ML, organizations can contextualize processes, accelerate onboarding, and enhance compliance.
Sri Ramesh Eevani - Technology Leader, AVP – Healthfirst, and Kelli Bravo - Vice President, Healthcare and Life Sciences, Pegasystems, Inc, discuss how intelligent automation can make care delivery and administration work seamlessly to help organizations unlock greater ROI.
The key takeaways:
- Address capacity and cost optimization challenges faced by the industry through automating key business functions using IPA/RPA
- Apply IPA to handle volumes without manual interventions
- Intelligent automation provides a differentiating approach to automating your work
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