The new horizon in the Insurance industry is greeted with daunting challenges of ensuring customer satisfaction while enhancing sales and optimizing operational costs. With changing regulations, exploring new markets, varying consumption models, evolving customer expectations, disruptive technology, and more to consider, agility has evolved to be indispensable in this industry.
Insurers today are capitalizing on automation in various areas around Lead Management, Online Sales, Self Service Portals, Auto Claim Settlements, removing the “accidental architecture” built to address past needs paving the way for the future.
Virtusa invites you to watch a replay of our fireside chat where we discussed and deliberated the focus areas of process automation today which will assist you to drive business value for your clients.
In this session, we had industry stalwarts from Virtusa, guest speakers from Forrester Research and New York Life discussing: