The concept of mindfulness has caught the attention of organizations the world over in recent times for the right reasons. The American Psychological Association (APA) defines mindfulness as the “awareness of one’s internal states and surroundings.” With its roots relating to the philosophy of meditation or dhyana, the essence is to focus on the present. This philosophy is now a growing trend within businesses and continues to grow in importance as the world works in hybrid and remote environments.
When people are in a state of mindfulness, they are present in the moment and more likely to respond logically and without bias. Organizations promote mindfulness because it helps create a healthier workplace and increase performance.
The pandemic has played the role of a catalyst pushing many towards the vital practice of mindfulness as a respite from changing norms to remote work, and other flexible work arrangements, increased responsibilities, and heightened emotions. The pandemic has also impacted our interactions with stakeholders within the organization.
When organizations practice mindfulness, team members can detach from the situation to act from a place of logic and not emotion. It brings awareness to the current state of the business and gives stakeholders objective visibility into what actions are driving business benefits. Being mindful in the workplace increases customer satisfaction and team member centricity. It accelerates growth by bringing out the best in individuals, teams, and situations and creates a mentally rewarding environment.
Organizations that are cultivating, practicing, and advocating for mindfulness realize the benefits it can have. Let’s look at these three aspects and how they impact businesses.
Mindfulness, being present in the moment, has many business benefits. It helps improve customer experience and accelerate value delivery across the life cycle of sales, delivery, and other client-facing functions. Internally, it enhances teamwork, builds trust across the organization, and helps organizations adopt emerging trends, evolving business models, and new ways of working with ease. IT organizations can use mindfulness to create a differentiator as the world of technology continues to evolve and change.
EVP & Managing Director, UK, Europe and Middle East
Ashish Devalekar oversees a high-performing team across Europe and the Middle East that delivers business transformation, digital innovation, consulting, and IT services to clients across banking, insurance, telecommunications, healthcare and life sciences sectors. He is responsible for driving Virtusa go-to-market strategy in Europe and the Middle East.
Vice President and Delivery Head - TMT and HLS Virtusa, UK, Europe and the Middle East
Madhu leads the TMT and HLS delivery for Virtusa UK, Europe and the Middle East. He is an experienced Technology Executive with a demonstrated history of blending strategic thought process with excellent execution capability. Madhu is responsible for managing and delivering large multi-tower deals in Digital Engineering, Cloud transformation, Agile, DevOps, NetOps, Testing, Automation, Network and Emerging Technologies.
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