In an exclusive interview featured in CXO Magazine, Virtusa’s Chief People Officer, Lori Mullane, opens up about her personal leadership journey and her strategic vision for the future of global talent management. As enterprises navigate the complexities of digital transformation, Lori emphasizes that a company's true competitive edge lies not just in its technological capabilities, but in how effectively it empowers and supports its human capital.

The feature highlights Lori's career trajectory, showcasing how her diverse experiences have shaped her approach to modern HR leadership. She discusses the critical importance of fostering an inclusive, high-trust environment where employees feel valued and inspired to reach their full potential. Under her leadership, Virtusa is actively redefining traditional HR operating models by integrating advanced data analytics and AI-driven insights to deliver a hyper-personalized, candidate-centric experience. However, Lori makes it clear that technology in HR is about enablement, not replacement. By automating routine administrative processes, her team empowers employees to focus on strategic growth, creative problem-solving, and delivering exceptional value to clients.

A significant portion of the interview focuses on continuous learning and the absolute necessity of upskilling in the fast-paced IT services sector. Lori outlines Virtusa's commitment to robust talent development frameworks, such as the Engineering IQ program, which equips professionals with next-generation skills in AI, cloud engineering, and digital transformation. She notes that investing deeply in skill development allows the organization to stay ahead of the curve in anticipating the dynamic needs of the global talent market while building a resilient workforce.

Furthermore, Lori shares her passion for driving diversity and inclusion initiatives and empowering women in technology. She underscores that building an adaptable culture requires cognitive diversity and a deep commitment to employee well-being. By championing shared accountability, flexible career pathways, and ethical AI principles within HR practices, Lori Mullane is helping to architect a future-proof workforce that drives sustainable growth for both Virtusa and its global talent pool.

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