Baring Private Equity Asia-backed Virtusa is increasing its strategic focus on India as multinational firms expand their Global Capability Centres (GCCs) and leverage the country’s growing talent and delivery landscape. According to the coverage in Businessworld, CEO Nitesh Banga highlighted that India has evolved beyond being a delivery centre to becoming a core hub for strategic work, with a significant portion of Virtusa’s global client services delivered from India

The article notes that global companies are accelerating the creation and expansion of India-based captive units as they adopt advanced technologies such as artificial intelligence and digital transformation platforms. This shift has elevated India’s role, with key decisions increasingly being taken locally rather than exclusively at offshore or headquarters sites. Over time, GCCs in India have grown from traditional support and back-office functions to leading higher-value work spanning strategic, transformational, and mission-critical programmes.

Nitesh emphasised that the company’s efforts to capture these growth levers by expanding beyond its established major technology hubs into emerging tier-2 cities. This strategy aligns with broader industry trends where organisations are diversifying location footprints due to cost efficiency, talent access, and quality of life advantages in non-metro regions. Emerging cities are increasingly viewed as viable centres of excellence for engineering, analytics, and innovation workstreams.

Industry projections cited within the article estimate the GCC sector in India could reach an approximate USD 105 billion by 2030, supported by around 2,400 centres employing more than 2.8 million professionals — a notable increase from the roughly 1,700 centres currently. This growth reflects both strong demand for digital capabilities and India’s expanding role in the global services ecosystem.

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