Agentic service experience
Transforms the healthcare contact center from a cost center into a resolution engine. By orchestrating AI to autonomously resolve complex claims and benefits intents, we eliminate the resolution gap—delivering a zero-hold, high-completion experience that ensures every member interaction reaches a definitive end.
Appeals & grievances
An intelligent framework that unifies fragmented systems to digitize the claims journey. Accelerate resolution cycles and improve accuracy while delivering millions in operational savings.
Digital prior authorization
A FHIR-native, CMS-compliant solution that automates the entire prior authorization process, helping reduce administrative costs and processing time by up to 40%.
Plan Intello
A unified intelligence platform for plan operations that helps manage complex lines of business with predictive analytics, automated eligibility management, and data-driven compliance.
Provider lifecycle management
Unifies fragmented data into a provider golden record to compress onboarding cycles and ensure NCQA compliance using genAI-accelerated contracting.