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Why does modernizing your policy administration system feel impossible?
For most property and casualty (P&C) insurers, modernizing underwriting feels like an impossible choice. Legacy systems struggle to keep pace with market demands. Complicated workflows slow underwriting decisions, outdated user interfaces frustrate staff, and rigid architectures make launching new products a months-long ordeal instead of a competitive advantage.
Most carriers find themselves caught between two extremes:
Option 1: Stand still
Rely on legacy mainframes or rigid COTS platforms. They protect decades of business logic but trap you in outdated workflows, poor user experiences, and painfully slow product development cycles.
Option 2: Start over
Attempt a complete "rip-and-replace" project that demands millions in capital, multi-year commitments, and massive organizational disruption with no guarantee of success. What do you choose? Stagnation or chaos?
A smarter third option:
Modernize at your pace
Virtusa and InsureMO have developed an underwriting accelerator built on ServiceNow that handles core policy transactions, namely, quote, bind, issue, endorse, without replacing your legacy system.
This approach lets you:
- Process policy transactions through modern workflows while your existing system remains in place.
- Accelerate implementation with pre-built accelerators for RQBI (rate, quote, bind, issue).
- Add capabilities as needed, such as an underwriting workbench and AI for triage and decision workflows, when you are ready.
Keep your existing policy data and business rules, while adding modern transaction processing and workflow capabilities. Expand functionality over time based on business priorities rather than a rigid, all-or-nothing timeline.
Built for speed, flexibility, and continuity
Our insurance solutions powered by Virtusa Helio give carriers measurable speed-to-market without compromise:
Composable by design
Mix and match your preferred rules engines, data models, and front-end tools.
No COTS vendor lock-in
Extend or replace components as your needs evolve.
Rapid deployment
Launch proof-of-concept environments in weeks, scale to production in months.
Sustainable modernization
When you’re ready to replace your core, the ecosystem around it is already future-ready.
Underwriters gain productivity. IT teams gain flexibility and governance. Business leaders gain faster results, without disruption.
Engineering confidence
proven by delivery
ServiceNow partner
Recognized for delivering complex, high-performance solutions that streamline workflows and accelerate transformation across industries.
Pre-built accelerators for speed to market
Reduce implementation complexity with production-ready components that shorten time to value.
Insurance transformation expertise
Our insurance practice brings deep domain knowledge and real-world delivery experience, helping global carriers achieve up to 75% efficiency gains in underwriting and claims.
End to end delivery
Virtusa connects every layer from UI development to InsureMO middleware to backend integration, ensuring secure, scalable, and governed modernization.