Crush the complexity of appeals and grievances

Learn how Excellus BCBS simplified its A&G processing

Published: June 24, 2021

All insurance companies face similar challenges, such as manual processes, unpredictable workloads, and unorganized data. What if we told you it’s possible to overcome these challenges? That’s what Excellus BlueCross BlueShield (BCBS), a non-profit health insurance organization headquartered in Rochester, NY did. By simplifying your A&G processing, you can address these challenges, too. 

Watch our ‘Crush the complexity of appeals and grievances’ webinar to learn how Excellus BCBS transformed A&G processing by partnering with Virtusa and leveraging Pega capabilities. 

Joining guest speaker Tim Schwab, Vice President, Consumer Technology at Excellus BCBS is Prashant Bhide, Senior Director, Client Services, Virtusa, and Kelli Bravo, Vice President, Healthcare and Life Sciences, Pegasystems, with moderator Alok Mandal, Senior Director, DPA Practice Lead for Healthcare and Life Sciences, Virtusa.

Watch this webinar to:

  • See proven results from Excellus BCBS's transformation journey
  • Learn how Excellus BCBS addressed complex A&G processing challenges
  • Discover what's possible with Virtusa's A&G solutions 
  • Explore the benefits of using Pega's implementation capabilities for smart routing and decisioning 

Don't miss this opportunity to learn from Excellus BCBS's success!