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Common mistakes enterprises make in product strategy (and how to avoid them)

Thomas Catalano,

Senior Director

Published: July 4, 2025

Product success doesn't just happen. It results from a clear vision, disciplined execution, and relentless learning. But in today's high-pressure environment—where speed, scale, and competitive differentiation are everything—many enterprise product leaders fall into the familiar trap of prioritizing output over outcomes.

Key fundamentals are often overlooked in the race to ship, scale, and compete. These include user empathy, market validation, product-market fit, and cross-functional alignment. The outcome? Misaligned roadmaps, low adoption rates, and lost revenue opportunities.

Many product leaders still fail to track user outcomes or measure success post-launch consistently. In many organizations, formal feedback loops to inform product strategy are either missing or underdeveloped. This often results in a "build-first, learn-later" approach—wasting valuable effort and eroding user trust.

Also, nearly 30,000 new products are introduced yearly, and about 95% fail. This isn't a failure of ambition or skill. It's a failure of process—of confusing activity with progress. When teams prioritize features over value, timelines over insights, or short-term MVPs over long-term viability, the result is not innovation but inertia. Together, these insights expose a critical gap in product management fundamentals, often resulting in products that fail to deliver real impact.

Whether you're a Chief Product Officer reshaping your portfolio or a transformation leader modernizing how innovation works across silos, the challenge is the same: how do you go from vision to market impact without falling into the common traps?

Let's examine the six critical stages of the modern enterprise product journey, and the mistakes that often derail even the most experienced teams. More importantly, let's talk about how to avoid them.

 

The modern product journey: From idea to impact

A strong product strategy is more than a roadmap—it's a system for decision-making across the entire product development lifecycle. In our experience working with global enterprises, the most successful teams consistently focus on six core stages, as seen below.

1

Research and discovery

Fall in love with the problem, not your solution.

4

GTM execution

Succeed with right positioning, pricing, training, and launch execution

2

Product roadmap

Vision is important — but priorities drive momentum.

5

Scaling and optimizing

Scale technically, operationally, and commercially.

3

MVP development

Build just enough to learn fast.

6

Continuous improvement

Feedback is the fuel for long-term success.

Most missteps in product strategy happen when organizations overlook or rush through one or more of these stages. Let's look at five of the most common mistakes and how to avoid them.

 

#1 Letting timelines drive decisions instead of customer needs

Speed is often treated as a competitive advantage. However, when deadlines begin to influence product decisions, customer value is the first casualty. Roadmaps built around calendar commitments rather than user insight typically result in solutions that are on time but out of touch.

How to avoid it:

Substitute rigid timelines with flexible frameworks that allow for adjustment based on real-world feedback. Use adaptive roadmaps that include discovery milestones with continuous learning and design sprint cycles to incorporate structured customer validation. The goal isn't just to launch quickly—it's to launch correctly.

 

#2 Underutilizing strategic product partners

Most enterprises today have some form of external product or technology partner. The problem isn't the lack of partnership—it's how that partnership is positioned and prioritized.

Too often, partners are brought in late, tasked with execution over insight, or siloed from the strategic core of the product team. As a result, valuable expertise goes untapped, and teams miss the chance to challenge assumptions, rethink priorities, or apply structured decision-making frameworks.

How to avoid it:

Treat your product strategy partner not just as a vendor or an extra pair of hands, but as a thought partner embedded in the process from day one. The right partner acts as a connective tissue between business vision and product execution. They bring objectivity, introduce tested frameworks for validation and prioritization, and help align stakeholders around shared goals.

 

#3 Skipping discovery in the rush to build

One of the most common errors is assuming you already know what users want. Without customer discovery, you risk building the wrong solution to the right problem—or worse, solving a problem no one has.

When discovery is treated as optional or merely theoretical, the end result is often a product that needs to be rebuilt after launch.

How to avoid it:

Prioritize structured discovery, talk to users, and understand their workflows. Analyze how they make decisions, not what they say, and observe what they do. Approaches like journey mapping, ethnographic research, and jobs-to-be-done analysis help ground your product in real needs.

 

#4 Treating AI as an afterthought and not a priority

For most enterprises, AI remains on the "later" list, something to consider after core features are developed and deployed. But in today's markets, that mindset is a missed opportunity.

AI is no longer an experimental add-on; it's a competitive differentiator that can enhance user experience, optimize internal processes, and provide deeper insights from day one.

How to avoid it:

Make AI a core product strategy consideration, not a phase-two experiment. Identify targeted, high-ROI use cases that align with your business and user requirements. You don't need to build an AI-native product to see the impact. Start with small, practical integrations:

  • Personalized onboarding that adapts to user behavior
  • AI-powered support agents that deflect common queries and escalate complex ones with context
  • Predictive analytics that identifies churn risks, next-best-action, or suggests upselling opportunities based on live customer signals

 

#5 Lack of vision for scaling beyond MVP

As the name suggests, a minimum viable product (MVP) is workable, not the final product. Without a clear strategy for how the product will evolve, what begins as an MVP has the potential to be a dead end.

How to avoid it:

This lack of continuous learning leads to a "build-first, learn-later" approach, wasting resources and eroding stakeholder trust. That means designing modular APIs, collecting in-app telemetry from day one, north-star alignment, and making infrastructure decisions that support growth without rework.

 

From mistakes to momentum

The most successful product organizations aren't the ones that avoid mistakes altogether—they're the ones that recognize their mistakes and address them early. They shift from feature checklists to outcome-driven development. They understand that roadmaps are living tools, not fixed plans. They treat AI as not an add-on but a driver of smarter products and processes while scaling with purpose and not just velocity.

At Virtusa, we work with enterprise product leaders who are ready to move beyond incremental improvements and toward meaningful product transformation. We bring order to complexity, clarity to decision-making, and momentum to teams ready to build what's next.

 

From building fast to building right

The real shift in product strategy isn't about doing more—it's about doing what matters. Too many enterprises still chase timelines or competitors when the bigger opportunity lies in asking better questions:

  • What problem are we really solving?
  • Why now?
  • What would it take to build something that gets better over time?

Great products don't emerge from perfect plans but from customer empathy, strategic clarity, and a culture of continuous learning. The organizations that lead tomorrow won't be the ones who shipped the most—they'll be the ones who learned the fastest and scaled the smartest.

So, the question isn't: Can you build it?

It's: Can you build the right thing—and continue making it better?

If you're ready to shift from execution mode to strategic momentum, our experts would love to talk.

Sources: https://professionalprograms.mit.edu/blog/design/why-95-of-new-products-miss-the-mark-and-how-yours-can-avoid-the-same-fate/

Thomas Catalano

Thomas Catalano

Senior Director

Thomas Catalano is an experienced product leader in financial services, driven by research, innovation, and a commitment to meaningful impact. With a strong focus on enhancing client experiences, Thomas brings a strategic lens to product development that balances business outcomes with user needs. He is passionate about building inclusive teams and designing thoughtful, human-centered solutions that scale.


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