Usage of Conventional AI
Virtusa utilizes Artificial Intelligence (AI) technology for the purpose of conducting candidate pre-employment assessments. This AI may include both text-based and voice-based functionalities. The AI technology will have access to the data that you upload or provide during your interaction with the AI bot and will use such data solely for the purpose of performing assessment in accordance with Virtusa policies and practices. The AI is not used to substantially assist or replace discretionary employment decisions. Read our full employee privacy policy here.
Application Support Business Analyst (Media Domain)
Job description
Job Summary:
We are seeking a detail-oriented and technically strong Application Support Business Analyst with experience in the Media/Cable domain. The ideal candidate will bridge the gap between business stakeholders and technical teams, support production applications, gather and document requirements, and ensure smooth application operations in a fast-paced environment.
Key Responsibilities:
Provide application development and production support within a media technology environment.
Organize and lead requirements gathering sessions with business stakeholders.
Accurately document business and functional requirements.
Analyze, troubleshoot, and resolve application issues within defined SLAs.
Coordinate with development, QA, and infrastructure teams for issue resolution and enhancements.
Support media workflows and related applications.
Manage multiple tasks and drive deliverables to completion under tight deadlines.
Ensure transparent communication and collaboration across teams.
Required Skills & Qualifications:
Minimum 8 years of IT experience in application development/support.
Strong technical aptitude with the ability to quickly learn new applications and concepts.
Strong analytical and problem-solving skills.
Hands-on experience with XML and/or JSON.
Conceptual understanding of Cloud technologies (preferably AWS storage and services).
Ability to write and execute database queries (Oracle, SQL Server).
Excellent written and verbal communication skills.
Strong team collaboration skills with a proactive attitude.
Bachelor’s degree in Computer Science, Engineering, or a related field (preferred).
Qualification
Job Summary:
We are seeking a detail-oriented and technically strong Application Support Business Analyst with experience in the Media/Cable domain. The ideal candidate will bridge the gap between business stakeholders and technical teams, support production applications, gather and document requirements, and ensure smooth application operations in a fast-paced environment.
Key Responsibilities:
Provide application development and production support within a media technology environment.
Organize and lead requirements gathering sessions with business stakeholders.
Accurately document business and functional requirements.
Analyze, troubleshoot, and resolve application issues within defined SLAs.
Coordinate with development, QA, and infrastructure teams for issue resolution and enhancements.
Support media workflows and related applications.
Manage multiple tasks and drive deliverables to completion under tight deadlines.
Ensure transparent communication and collaboration across teams.
Required Skills & Qualifications:
Minimum 8 years of IT experience in application development/support.
Strong technical aptitude with the ability to quickly learn new applications and concepts.
Strong analytical and problem-solving skills.
Hands-on experience with XML and/or JSON.
Conceptual understanding of Cloud technologies (preferably AWS storage and services).
Ability to write and execute database queries (Oracle, SQL Server).
Excellent written and verbal communication skills.
Strong team collaboration skills with a proactive attitude.
Bachelor’s degree in Computer Science, Engineering, or a related field (preferred).
Key job details
About Virtusa
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 30,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa is an Equal Opportunity Employer. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state or local law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview. All candidates must be authorized to work in the USA.
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