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ServiceNow SPM / PPM Implementation Resource
Job description
For same customer looking for 3 resources. Please do not resubmit the same candidate for the same customer.
1 for Architect
2 for ServiceNow Lead
3. Senior ServiceNow Developer
All three must have skills below:
ServiceNow SPM Consultant (Hybrid – Atlanta, GA)
ServiceNow SPM / PPM Implementation experience recent
Portfolio, Demand & Resource Management Processes
Business Process Workshops & Requirements Gathering
Hybrid onsite from Atlanta GA - Please note mandatory AI interviews will be administered. L1 and possibly client discussion is also required
Lead process discovery workshops with business stakeholders to define and refine SPM processes including Demand, Project, Resource, Agile, and Financial Management.
Analyze current as-is portfolio and project processes and design optimized to-be workflows aligned with ServiceNow and industry best practices.
Define business and functional requirements for ServiceNow SPM modules such as Project Portfolio Management (PPM), Demand Management, Resource Management, Agile Development, and Financial Planning.
Collaborate with technical teams to ensure successful configuration and integration of SPM functionalities.
Support testing, SIT, and UAT training and deployment activities to ensure successful adoption.
Define ar training materials.
Advise stakeholders on SPM governance, prioritization frameworks, and strategic alignment of business initiatives.
Work closely with the Project Management Office (PMO) to ensure alignment of SPM processes with organizational objectives.
Required Skills and Experience
Five plus years of experience in IT or Business Process Consulting with three plus years in ServiceNow SPM or PPM implementation.
Strong understanding of Portfolio Management, Project Management, Demand Management, and Resource Management processes.
Experience with ServiceNow SPM modules including configuration and process design.
Knowledge of Agile Development and integration with tools such as JIRA and ADO.
Familiarity with financial planning and cost management within ServiceNow SPM.
Proven ability to run workshops, gather business requirements, and document process flows.
Excellent communication and stakeholder management skills.
ServiceNow Certified System Administrator certification required.
ServiceNow SPM Implementation Specialist certification preferred.
ITIL certification or PMP or PMI ACP is an added advantage.
Skills
Experience with enterprise portfolio governance and strategic planning processes.
Exposure to multi-module implementations such as SPM integrated with ITSM, CSM, or HRSD.
Familiarity with reporting and analytics using Performance Analytics.
Ability to bridge the gap between business strategy and technical solution design.
Core Focus Areas
Demand, Project, Resource, Agile, and Financial Management.
SPM governance, prioritization frameworks, and strategic alignment.
ServiceNow SPM and PPM implementation.
Integration with tools such as JIRA and ADO.
Key job details
New York, New York, United States
About Virtusa
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 30,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa is an Equal Opportunity Employer. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state or local law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview. All candidates must be authorized to work in the USA.
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