Job description
This is a ServiceNow developer role. The selected candidate will be working in several phases, all within the Event Management space in ServiceNow:
1.Initial Phase – assist with build of new standard event management framework:
Convert existing rules and flows to align with new standardized model.
Assist with documentation of process
Assist with ingestion of current sources.
2.Phase 2 – Ingestion of new sources:
Develop and document process for ingesting additional sources.
Assist with development of correlation rules and new flows for new sources.
Consult with new and existing source owners about possible correlation or automation opportunities.
3.Phase 3 – Ongoing support and development:
Analyze data being ingested from all sources:
identify and implement additional correlation or incident enrichment.
Identify and implement automation to reduce incident noise and/or mitigate well-understood issues.
Work with ServiceNow team to identify growth and enhancement opportunities.
Support on-shore team in BAU Event Management activities.
SNOW Dev
ITSM
Service Now Admin
Key job details
About Virtusa
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa is an Equal Opportunity Employer. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state or local law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview. All candidates must be authorized to work in the USA.
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