Virtusa Recognized as Global Leader in Gen AI Services by ISG Provider Lens® - Read report
Service Now Test Automation
Job description
Design and Develop Automated Tests:
Create, execute, and maintain automated test scripts using ServiceNow ATF to validate ServiceNow applications, configurations, and customizations. This includes functional, regression, and potentially performance testing.
Test Scenario and Case Creation:
Collaborate with stakeholders (business analysts, developers) to understand requirements, define test scenarios, and create detailed test cases.
Identify, document, track, and manage defects identified during testing, working with development teams for timely resolution.
Conduct automated regression testing for ServiceNow upgrades, patches, and enhancements to ensure platform stability and prevent unintended impacts.
Execute end-to-end test scenarios, including validating integrations with third-party applications and ensuring data flow accuracy.
Process Improvement:
Continuously evaluate and improve testing processes, recommending best practices for ServiceNow test automation.
Provide regular status reports on testing progress, defect metrics, and test results to relevant stakeholders.
Work closely with cross-functional teams (developers, business analysts, product owners) throughout the software development lifecycle, participating in Agile ceremonies. Required Skills and Qualifications:
ServiceNow Expertise:
7+ years of hands-on experience in software quality assurance and ServiceNow test automation.
Strong knowledge of the ServiceNow platform, including various modules (e.g., ITSM, ITAM, ITOM, GRC/TPRM), configurations, and workflows.
Hands-on experience with ServiceNow Automated Test Framework (ATF), including designing, building, and maintaining automated test cases and suites.
Scripting Knowledge:
Familiarity with server-side scripting (e.g., JavaScript within ServiceNow) for advanced test scenarios is often required.
Ability to analyze test results, troubleshoot failures, and identify root causes of issues.
Communication Skills:
Strong verbal and written communication skills for effective collaboration with technical and non-technical stakeholders.
Key job details
About Virtusa
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa is an Equal Opportunity Employer. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state or local law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview. All candidates must be authorized to work in the USA.
Learn more
Awards and recognition
Syncing your Virtusa Information
Syncing Complete
Exporting your personal Virtusa brand items
Export Complete
Check your downloads folder for files and implementation instructions.
Assets are now available in your profile for future editing and use.
Loading your existing headshots
Please select any one of the images below
Downloading Secure Assets
Signing out