Usage of Conventional AI
Virtusa utilizes Artificial Intelligence (AI) technology for the purpose of conducting candidate pre-employment assessments. This AI may include both text-based and voice-based functionalities. The AI technology will have access to the data that you upload or provide during your interaction with the AI bot and will use such data solely for the purpose of performing assessment in accordance with Virtusa policies and practices. The AI is not used to substantially assist or replace discretionary employment decisions. Read our full employee privacy policy here.
Job description
lient is seeking a mid-level Business Systems Analyst (BSA) to join their Salesforce Center of Excellence (COE). The ideal candidate will have 3 to 6 years of experience as a Business Systems Analyst, including at least 2 years of experience writing and updating user stories with a strong focus on Salesforce Sales Cloud and Service Cloud. The role involves facilitating backlog refinement sessions to complete user story details, define acceptance criteria, and establish story points with team members, ensuring stories are ready for prioritization in the backlog. The BSA will collaborate closely with Agile teams, product partners, and business stakeholders to facilitate and document source-to-target data mappings as required. Responsibilities also include presenting capabilities through sprint demos and reviews with business partners, participating in the identification, quantification, and mitigation of risks and issues, and supporting demo preparation by creating and testing demo scripts, staging data, and developing PowerPoint presentations to provide context for demonstrations.
Additional requirements include 2 or more years of experience using SOQL to create ad-hoc queries and analyze data, hands-on experience with Salesforce Sales Cloud, Service Cloud, and Marketing Cloud, and familiarity with MuleSoft, Copado, and OmniScript.
Key job details
About Virtusa
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 30,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa is an Equal Opportunity Employer. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state or local law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview. All candidates must be authorized to work in the USA.
Learn more
Awards and recognition
Syncing your Virtusa Information
Syncing Complete
Exporting your personal Virtusa brand items
Export Complete
Check your downloads folder for files and implementation instructions.
Assets are now available in your profile for future editing and use.
Loading your existing headshots
Please select any one of the images below
Downloading Secure Assets
Signing out