Job description
Role Objective
Ensure accuracy and compliance in the audits for order forms and contracts are accurate compliant and aligned with client policies
Key Responsibilities
Perform QA checks on workflows Request verification form
Validate order details units of service approvals contract terms invoicing details
Conduct sanity checks on order implementation and renewal cases
Document errors categorize by severity and Submit RCA
Provide feedback to assigned team members to prevent repeat errors
Maintain audit logs and compliance reports
Skills and Qualifications
Bachelor s degree Business Finance Operations
Work Schedule18x7 rotation shifts
2 4 years of QA experience in order management deal execution or BPO KPO processes
Strong attention to detail and analytical ability
Familiarity with SAP CRM or workflow tools preferred
Excellent written and spoken English skills
Effective written and verbal communication
Effective coaching and remedial skills
.
Qualification
Quality Analyst QA
Role Objective
Ensure accuracy and compliance in the audits for order forms and contracts are accurate compliant and aligned with client policies
Key Responsibilities
Perform QA checks on workflows Request verification form
Validate order details units of service approvals contract terms invoicing details
Conduct sanity checks on order implementation and renewal cases
Document errors categorize by severity and Submit RCA
Provide feedback to assigned team members to prevent repeat errors
Maintain audit logs and compliance reports
Skills and Qualifications
Bachelor s degree Business Finance Operations
Work Schedule18x7 rotation shifts
2 4 years of QA experience in order management deal execution or BPO KPO processes
Strong attention to detail and analytical ability
Familiarity with SAP CRM or workflow tools preferred
Excellent written and spoken English skills
Effective written and verbal communication
Effective coaching and remedial skills
.
Key job details
About Virtusa
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa is an Equal Opportunity Employer. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state or local law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview. All candidates must be authorized to work in the USA.
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