Usage of Conventional AI
Virtusa utilizes Artificial Intelligence (AI) technology for the purpose of conducting candidate pre-employment assessments. This AI may include both text-based and voice-based functionalities. The AI technology will have access to the data that you upload or provide during your interaction with the AI bot and will use such data solely for the purpose of performing assessment in accordance with Virtusa policies and practices. The AI is not used to substantially assist or replace discretionary employment decisions. Read our full employee privacy policy here.
Job description
Job Title: IAM Process Support Analyst
Location: Hybrid / Remote
Experience: 3–6 years
Function: Identity & Access Management / Security Operations Support
Role Overview
The IAM Process Support Analyst focuses on the operational and governance processes surrounding identity and access management. This role ensures that IAM processes are executed consistently, documented properly, and aligned with security policies, audit requirements, and risk management practices. The position acts as a bridge between IAM tooling, business users, and GRC.
Key Responsibilities
- Support day-to-day IAM operational processes including access requests, approvals, exceptions, and terminations
- Ensure joiner, mover, and leaver processes are followed consistently across business units
- Coordinate manual IAM processes for systems not fully integrated with Saviynt or Entra ID
- Track and validate completion of access reviews and remediation activities
- Assist with investigation and resolution of IAM-related incidents (e.g., delayed deprovisioning, excessive access)
- Maintain IAM process documentation, SOPs, and workflow diagrams
- Support internal and external audits by collecting evidence and validating IAM controls
- Work with GRC to document risk acceptances and IAM-related exceptions
- Coordinate with HR, IT, application owners, and security teams on access-related issues
- Identify process gaps, inefficiencies, and control weaknesses, and recommend improvements
- Track IAM metrics and support reporting on access governance KPIs
Required Skills & Qualifications
- Strong understanding of IAM concepts and access governance processes
- Experience supporting identity lifecycle and access management processes
- Familiarity with access reviews, audit evidence collection, and compliance requirements
- Ability to manage manual and semi-automated processes accurately
Preferred Qualifications
- Experience working alongside Saviynt, Entra ID, or similar IAM tools
- Exposure to hybrid identity environments (Microsoft + Google Workspace)
- Background in GRC, SOX, or PCI-related IAM controls
Qualification
Job Title: IAM Process Support Analyst
Location: Hybrid / Remote
Experience: 3–6 years
Function: Identity & Access Management / Security Operations Support
Role Overview
The IAM Process Support Analyst focuses on the operational and governance processes surrounding identity and access management. This role ensures that IAM processes are executed consistently, documented properly, and aligned with security policies, audit requirements, and risk management practices. The position acts as a bridge between IAM tooling, business users, and GRC.
Key Responsibilities
- Support day-to-day IAM operational processes including access requests, approvals, exceptions, and terminations
- Ensure joiner, mover, and leaver processes are followed consistently across business units
- Coordinate manual IAM processes for systems not fully integrated with Saviynt or Entra ID
- Track and validate completion of access reviews and remediation activities
- Assist with investigation and resolution of IAM-related incidents (e.g., delayed deprovisioning, excessive access)
- Maintain IAM process documentation, SOPs, and workflow diagrams
- Support internal and external audits by collecting evidence and validating IAM controls
- Work with GRC to document risk acceptances and IAM-related exceptions
- Coordinate with HR, IT, application owners, and security teams on access-related issues
- Identify process gaps, inefficiencies, and control weaknesses, and recommend improvements
- Track IAM metrics and support reporting on access governance KPIs
Required Skills & Qualifications
- Strong understanding of IAM concepts and access governance processes
- Experience supporting identity lifecycle and access management processes
- Familiarity with access reviews, audit evidence collection, and compliance requirements
- Ability to manage manual and semi-automated processes accurately
Preferred Qualifications
- Experience working alongside Saviynt, Entra ID, or similar IAM tools
- Exposure to hybrid identity environments (Microsoft + Google Workspace)
- Background in GRC, SOX, or PCI-related IAM controls
Key job details
About Virtusa
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 30,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa is an Equal Opportunity Employer. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state or local law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview. All candidates must be authorized to work in the USA.
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