Usage of Conventional AI
Virtusa utilizes Artificial Intelligence (AI) technology for the purpose of conducting candidate pre-employment assessments. This AI may include both text-based and voice-based functionalities. The AI technology will have access to the data that you upload or provide during your interaction with the AI bot and will use such data solely for the purpose of performing assessment in accordance with Virtusa policies and practices. The AI is not used to substantially assist or replace discretionary employment decisions. Read our full employee privacy policy here.
Job description
As a Product Manager in Merchant Services for eCommerce Payments Products and Solutions, you will play a pivotal role in driving innovation and leading the complete product lifecycle—from strategy and discovery to launch and continuous optimization. Acting as the voice of the customer, you will design and deliver profitable products that provide exceptional value and superior client experiences. Your responsibilities include defining product vision and strategy, conducting market research to uncover customer needs, and translating insights into actionable roadmaps. You will own and manage the product backlog, ensuring alignment with strategic objectives while tracking key success metrics such as cost, functionality, risk posture, and reliability.
This role demands strong expertise in product management and payments, including payment networks, merchant services, digital wallets, PSPs (Payment Service Providers), and fintech solutions. Ideal candidates bring 8+ years of product management experience and at least 6 years in the payments domain, with advanced knowledge of product development, design, and data analytics. You should have a proven ability to lead discovery, ideation, and strategic development, navigate governance processes, and manage diverse stakeholder groups in a highly matrixed environment. Familiarity with merchant acquiring, payment processing, software development lifecycles, and emerging payment technologies is essential, while experience in strategy consulting and an MBA are preferred. Your work will ensure platforms are scalable, resilient, and secure, delivering measurable business outcomes and exceeding customer expectations.
Develop Product Strategy and Vision: Create a product strategy and vision that delivers value to customers.
Product Backlog Management: Own, maintain, and develop a product backlog that supports the overall strategic roadmap and value proposition.
Track Success Metrics: Build the framework and track key success metrics such as cost, feature and functionality, risk posture, and reliability.
Enhancement Prioritization: Collaborate with the Product team to prioritize enhancements for web optimization
Opportunity Identification: Identify areas of opportunity including process improvements, training opportunities, team building, and success sharing.
Qualification
As a Product Manager in Merchant Services for eCommerce Payments Products and Solutions, you will play a pivotal role in driving innovation and leading the complete product lifecycle—from strategy and discovery to launch and continuous optimization. Acting as the voice of the customer, you will design and deliver profitable products that provide exceptional value and superior client experiences. Your responsibilities include defining product vision and strategy, conducting market research to uncover customer needs, and translating insights into actionable roadmaps. You will own and manage the product backlog, ensuring alignment with strategic objectives while tracking key success metrics such as cost, functionality, risk posture, and reliability.
This role demands strong expertise in product management and payments, including payment networks, merchant services, digital wallets, PSPs (Payment Service Providers), and fintech solutions. Ideal candidates bring 8+ years of product management experience and at least 6 years in the payments domain, with advanced knowledge of product development, design, and data analytics. You should have a proven ability to lead discovery, ideation, and strategic development, navigate governance processes, and manage diverse stakeholder groups in a highly matrixed environment. Familiarity with merchant acquiring, payment processing, software development lifecycles, and emerging payment technologies is essential, while experience in strategy consulting and an MBA are preferred. Your work will ensure platforms are scalable, resilient, and secure, delivering measurable business outcomes and exceeding customer expectations.
Develop Product Strategy and Vision: Create a product strategy and vision that delivers value to customers.
Product Backlog Management: Own, maintain, and develop a product backlog that supports the overall strategic roadmap and value proposition.
Track Success Metrics: Build the framework and track key success metrics such as cost, feature and functionality, risk posture, and reliability.
Enhancement Prioritization: Collaborate with the Product team to prioritize enhancements for web optimization
Opportunity Identification: Identify areas of opportunity including process improvements, training opportunities, team building, and success sharing.
Key job details
About Virtusa
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 30,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa is an Equal Opportunity Employer. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state or local law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview. All candidates must be authorized to work in the USA.
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