Usage of Conventional AI
Virtusa utilizes Artificial Intelligence (AI) technology for the purpose of conducting candidate pre-employment assessments. This AI may include both text-based and voice-based functionalities. The AI technology will have access to the data that you upload or provide during your interaction with the AI bot and will use such data solely for the purpose of performing assessment in accordance with Virtusa policies and practices. The AI is not used to substantially assist or replace discretionary employment decisions. Read our full employee privacy policy here.
Job description
Role Overview
Mercer is seeking a UX Designer – Employee Digital Twin to design intuitive, transparent, and human‑centered experiences for Mercer’s Employee Digital Twin platform. This role focuses on translating complex workforce intelligence—covering skills, careers, compensation, mobility, performance, and AI‑driven insights—into clear, usable, and trustworthy digital experiences.
The UX Designer will work closely with the UX Lead, Product Lead, Domain Lead, AI/ML teams, and engineers to ensure that AI‑powered insights feel explainable, ethical, and actionable for HR leaders, managers, consultants, and employees.
Key Responsibilities
User Experience Design
UX for Digital Twin & AI Experiences Design experiences that allow users to:
View and understand an employee’s digital twin profile (role, skills, pay, performance, mobility).
Explore career paths, skill adjacencies, and development options.
Interact with AI‑generated recommendations and insights confidently.
Ensure AI outputs are presented with:
Clear context and explanations
Confidence indicators and assumptions
Appropriate warnings, limitations, and next steps
Collaboration & Delivery
Work closely with:
UX Lead (experience vision and standards)
Product Lead (requirements and prioritization)
Domain Lead (people science accuracy)
AI/ML and engineering teams (feasibility and implementation)
Required Qualifications
4–8 years of experience as a UX Designer / Product Designer.
Strong portfolio demonstrating user‑centered design for complex digital products.
Experience designing data‑rich, enterprise, or analytics‑driven applications.
Solid understanding of UX principles, interaction design, and information architecture.
Proficiency with modern design and prototyping tools (e.g., Figma).
Ability to clearly articulate design decisions and user‑centric rationale.
Bachelor’s degree in Design, HCI, Psychology, or a related field (or equivalent experience).
Preferred Qualifications
Experience designing AI‑powered or decision‑support applications.
Exposure to HR technology, workforce analytics, careers, or compensation platforms.
Familiarity with design systems and component‑based UI development.
Understanding of accessibility standards (WCAG) and inclusive design.
Experience working in Agile or product‑led delivery environments.
Key job details
About Virtusa
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 30,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa is an Equal Opportunity Employer. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state or local law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview. All candidates must be authorized to work in the USA.
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