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Application Support Consultant

Hyderabad, Andhra Pradesh, India
Posted on: 04-02-2026
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Job description

Job Title: Application Support Consultant

Location: HYD Campus, Hyderabad

Years of Experience: 5-7 Years

Job Summary: We are seeking a skilled Application Support Consultant with a strong background in application support to join our consultancy team. The ideal candidate will have a proven track record of providing high-quality support for applications, ensuring optimal performance and user satisfaction. This role requires a proactive approach to problem-solving and a commitment to delivering exceptional service to our clients.

Responsibilities:

  • Provide expert application support to clients, addressing issues and ensuring smooth operation of applications.
  • Collaborate with cross-functional teams to troubleshoot and resolve application-related problems.
  • Conduct regular system checks and performance monitoring to identify potential issues before they impact users.
  • Document support processes and maintain knowledge base articles for future reference.
  • Train and mentor junior team members on application support best practices.
  • Engage with clients to gather feedback and improve application functionality based on user needs.

Mandatory Skills:

  • Strong knowledge and experience in application support.
  • Proficiency in troubleshooting and resolving application issues.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively in a team environment.

Preferred Skills:

  • Experience with specific application support tools and technologies.
  • Familiarity with ITIL processes and best practices.
  • Knowledge of database management and SQL.

Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 5-7 years of experience in application support or a similar role.
  • Relevant certifications in application support or IT service management are a plus.
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 Key job details

Primary Location
Hyderabad, Andhra Pradesh, India
Job Type
Experienced
Primary Skills
Application support
Years of Experience
5
Travel
No
Job Posting
04/02/2026

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Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 30,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.

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