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Technical development of ServiceNow engineering that support our Incident, Problem, Change, Chat, Portal, and Security Incident Response (SIR) capabilities Subject matter expert on adopting and implementing solutions to improve the Service Management capabilities
Act as a lead and architect of a solution on the ServiceNow platform.
Partner with product owners, process owners, and other business leaders to build Service Management solutions
Ensure the delivery of solutions are in-line with ServiceNow best practices, reducing as much customizations as possible
Design, prototype, implement, test and deploy solutions on the platform
6+ years of experience as a hands-on engineer and developer
4+ years managing ServiceNow or similar Service Management products
Good understanding of the core platform components like business rules, client scripts, UI scripts, forms, and glide scripting.
Strong knowledge of Java script, XML, HTML, CSS, bootstrap and web service Integrations using REST or SOAP.
Experience with upgrades and clones.
Experience in ATF is a plus.
Experience in Reporting and Performance Analytics
Service Now certifications are a plus.
Excellent organizational skills, time management skills, sharp analytical and problem solving skills
Solid technical background with understanding and/or hands-on experience in software development
BA/BS in Computer Science (In lieu of degree, 4+ years work experience)
We are looking for a ServiceNow Developer within our Citi Technology Infrastructure (CTI) department to build and deploy service Management capabilities on the ServiceNow Software as a Service (SaaS) platform. The ideal candidate is someone who can be hands-on working with our Sr developers and Architects in delivering the largescale Incident, Problem and Change management modules. The ServiceNow Developer will be responsible for configuration, development and building integrations with the ServiceNow SaaS platform.
Technical development of ServiceNow engineering that support our Incident, Problem, Change, Chat, Portal, and Security Incident Response (SIR) capabilities Subject matter expert on adopting and implementing solutions to improve the Service Management capabilities
Act as a lead and architect of a solution on the ServiceNow platform.
Partner with product owners, process owners, and other business leaders to build Service Management solutions
Ensure the delivery of solutions are in-line with ServiceNow best practices, reducing as much customizations as possible
Design, prototype, implement, test and deploy solutions on the platform
6+ years of experience as a hands-on engineer and developer
4+ years managing ServiceNow or similar Service Management products
Good understanding of the core platform components like business rules, client scripts, UI scripts, forms, and glide scripting.
Strong knowledge of Java script, XML, HTML, CSS, bootstrap and web service Integrations using REST or SOAP.
Experience with upgrades and clones.
Experience in ATF is a plus.
Experience in Reporting and Performance Analytics
Service Now certifications are a plus.
Excellent organizational skills, time management skills, sharp analytical and problem solving skills
Solid technical background with understanding and/or hands-on experience in software development
BA/BS in Computer Science (In lieu of degree, 4+ years work experience)
Key job details
About Virtusa
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 36,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa is an Equal Opportunity Employer. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state or local law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview. All candidates must be authorized to work in the USA.
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