Virtusa Recognized as Global Leader in Gen AI Services by ISG Provider Lens® - Read report
SailPoint Developer with Production Support
Job description
Experience Level: 5 Years and above
We are seeking an experienced SailPoint Developer Production Support to join our Identity and Access Management IAM team. This role focuses on supporting and optimizing SailPoint IdentityNow or IdentityIQ in a post upgrade environment, ensuring platform stability, resolving integration issues, and enabling advanced governance capabilities. The ideal candidate will have a strong background in SailPoint development, production support, and platform optimization aligned with Identity Security Cloud ISC best practices.
Key Responsibilities
Provide production support for SailPoint IdentityNow or IdentityIQ including issue triage, resolution, and root cause analysis
Perform post upgrade validation and smoke testing of key configurations, connectors, and workflows
Conduct gap analysis to identify and remediate capability gaps introduced during platform upgrades
Optimize identity profiles, access policies, and SoD controls for performance and compliance
Support connector lifecycle management including upgrades, tuning, and onboarding of new sources
Collaborate with cross functional teams to integrate SailPoint with systems like AWS, Azure, SAP, Salesforce, GitHub, and ServiceNow
Monitor and enhance workflow performance including support for advanced use cases and campaign execution
Participate in strategic roadmap planning for ISC feature adoption and governance maturity
Maintain comprehensive documentation for configurations, processes, and support procedures
Required Skills and Qualifications
Five or more years of hands on experience with SailPoint IdentityNow or IdentityIQ
Strong development skills in Java, Beanshell, XML, and SQL
Experience with rules, workflows, lifecycle events, and connector configurations
Proficiency in REST or SOAP API integrations with external systems
Solid understanding of IAM concepts including provisioning, RBAC, SoD, access certification, and policy enforcement
Experience with Active Directory or LDAP, cloud platforms such as AWS and Azure, and SSO, SAML, or OAuth integrations
Familiarity with DevOps and support tools such as Git, Jenkins, JIRA, and ServiceNow
Strong analytical, troubleshooting, and communication skills
Preferred Qualifications
SailPoint Certified IdentityNow or IdentityIQ Engineer
Experience in Agile or Scrum environments
Prior exposure to ISC upgrades and post upgrade optimization
Background in regulated industries such as banking, healthcare, or telecom
Knowledge of Identity Governance frameworks and Zero Trust Architecture
Qualification
Job Title: SailPoint Developer Production Support
Experience Level: 5 Years and above
We are seeking an experienced SailPoint Developer Production Support to join our Identity and Access Management IAM team. This role focuses on supporting and optimizing SailPoint IdentityNow or IdentityIQ in a post upgrade environment, ensuring platform stability, resolving integration issues, and enabling advanced governance capabilities. The ideal candidate will have a strong background in SailPoint development, production support, and platform optimization aligned with Identity Security Cloud ISC best practices.
Key Responsibilities
Provide production support for SailPoint IdentityNow or IdentityIQ including issue triage, resolution, and root cause analysis
Perform post upgrade validation and smoke testing of key configurations, connectors, and workflows
Conduct gap analysis to identify and remediate capability gaps introduced during platform upgrades
Optimize identity profiles, access policies, and SoD controls for performance and compliance
Support connector lifecycle management including upgrades, tuning, and onboarding of new sources
Collaborate with cross functional teams to integrate SailPoint with systems like AWS, Azure, SAP, Salesforce, GitHub, and ServiceNow
Monitor and enhance workflow performance including support for advanced use cases and campaign execution
Participate in strategic roadmap planning for ISC feature adoption and governance maturity
Maintain comprehensive documentation for configurations, processes, and support procedures
Required Skills and Qualifications
Five or more years of hands on experience with SailPoint IdentityNow or IdentityIQ
Strong development skills in Java, Beanshell, XML, and SQL
Experience with rules, workflows, lifecycle events, and connector configurations
Proficiency in REST or SOAP API integrations with external systems
Solid understanding of IAM concepts including provisioning, RBAC, SoD, access certification, and policy enforcement
Experience with Active Directory or LDAP, cloud platforms such as AWS and Azure, and SSO, SAML, or OAuth integrations
Familiarity with DevOps and support tools such as Git, Jenkins, JIRA, and ServiceNow
Strong analytical, troubleshooting, and communication skills
Preferred Qualifications
SailPoint Certified IdentityNow or IdentityIQ Engineer
Experience in Agile or Scrum environments
Prior exposure to ISC upgrades and post upgrade optimization
Background in regulated industries such as banking, healthcare, or telecom
Knowledge of Identity Governance frameworks and Zero Trust Architecture
Key job details
About Virtusa
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa is an Equal Opportunity Employer. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state or local law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview. All candidates must be authorized to work in the USA.
Learn more
Awards and recognition
Syncing your Virtusa Information
Syncing Complete
Exporting your personal Virtusa brand items
Export Complete
Check your downloads folder for files and implementation instructions.
Assets are now available in your profile for future editing and use.
Loading your existing headshots
Please select any one of the images below
Downloading Secure Assets
Signing out