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data-management

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<html><body>Salesforce Agentforce Developer specializing in AI agents within the Salesforce ecosystem The ideal candidate should have strong expertise in Salesforce foundations and Agentforce&#44; Data Cloud&#44; Einstein Trust Layer&#44; building intelligent conversational AI agents&#44; configuring agent topics and defining actions using Apex and Flow&#44; and integrating AI driven solutions with Salesforce platforms. These resources will play a key role in designing and implementing AI powered automation to support complex business processes. Key Responsibilities Develop integrate and maintain Agentforce standard and custom agents using Agent Builder to meet business requirements and user personas Create and manage agent topics and actions using Apex classes Salesforce Flows and MuleSoft APIs to enable multi step task execution Utilize Data Cloud to provide agents with real time grounded context to ensure high accuracy in AI generated responses Implement and monitor Einstein Trust Layer to ensure data privacy toxicity filtering and secure handling of sensitive information Use Agent Debugger to trace reasoning paths refine instructions and optimize the reasoning engine for better decision making Work closely with Salesforce admins and functional consultants to identify automation opportunities and improve user experience across Service Sales and Marketing Clouds Develop and refine system instructions and prompt templates to guide agent behavior and tone Track agent performance and adoption metrics and continuously improve based on interaction logs and feedback Required Skills and Qualifications Strong proficiency in Salesforce platform including Flow Builder Apex and Lightning Web Components Expertise in Salesforce Prompt Builder to create test and refine prompt templates that securely use CRM data Hands on experience with Agentforce Solid understanding of Data Cloud including data ingestion data modeling and calculated insights to support retrieval augmented generation workflows Experience integrating external systems using MuleSoft or REST APIs Experience with Agentforce analytics dashboards and reporting to monitor agent performance Ability to convert complex business logic into structured instructions for AI execution Salesforce certifications such as Platform Developer or AI related certifications are preferred Strong ability to explain technical AI concepts in clear business terms to stakeholders</body></html>

Salesforce Agentforce Developer

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