Usage of Conventional AI
Virtusa utilizes Artificial Intelligence (AI) technology for the purpose of conducting candidate pre-employment assessments. This AI may include both text-based and voice-based functionalities. The AI technology will have access to the data that you upload or provide during your interaction with the AI bot and will use such data solely for the purpose of performing assessment in accordance with Virtusa policies and practices. The AI is not used to substantially assist or replace discretionary employment decisions. Read our full employee privacy policy here.
Job description
Servicenow BA
Requirements Gathering and Analysis Collaborate with stakeholders to ga Manage stakeholder expectations and ensure they are kept informed of project progress risks and issues Conduct regular updates presentations and reports to key business stakeholders ensuring transparency and claritData Analysis and Reporting Perform data analysis to identify trends root causes and areas for process improvement Design and develop reports dashboards and data visualizations to support decision making Provide actionable recommendations based on data analysis to improve business performanceProject Management Support Collaborate with project managers to ensure project timelines and deliverables are met Track and report on project progress escalating issues and risks as necessary Contribute to the creation of project plans timelines and resource allocationsTesting and Quality Assurance Develop test plans test cases and scripts to ensure solutions meet defined business requExperience Ten plus years of experience as a Business Analyst working across multiple industries and domais Proven experience in gathering and translating complex business requirements into functional solutions Experience working closely with IT product development and other technical teams to implement solutionsSkills Strong analytical and problem solving skills with keen attention to detail Excellent written and verbal communication skills with the ability to present complex information to non technical audiences Proficiency in business process modeling data analysis and requirements documentation Strong understanding of project management principles and methodologies Hands on experience with tools such as JIRA Confluence Microsoft Visio or similar platformsEducation Bachelor’s degree in Business Administration Information Technology or a related field Certifications such as Certified Business Analysis Professional or PMI Professional in Business Analysis are a plusPreferred Qualifications
Experience with Agile methodologies and working in Agile teams Familiarity with SQL data modeling and data visualization tools such as Tableau or Power BI Strong experience in process re engineering and improvement initiatives Experience in specific industries will be an added advantageCore Competencies
Requirements Gathering and Analysis Expert Solution Design and Documentation Expert Stakeholder Management Expert Data Analysis and Reporting Expert Project Management Support Expert
Key job details
About Virtusa
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 30,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa is an Equal Opportunity Employer. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state or local law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview. All candidates must be authorized to work in the USA.
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