Usage of Conventional AI
Virtusa utilizes Artificial Intelligence (AI) technology for the purpose of conducting candidate pre-employment assessments. This AI may include both text-based and voice-based functionalities. The AI technology will have access to the data that you upload or provide during your interaction with the AI bot and will use such data solely for the purpose of performing assessment in accordance with Virtusa policies and practices. The AI is not used to substantially assist or replace discretionary employment decisions. Read our full employee privacy policy here.
Job description
P1C3TSTSConsultant shall provide capacity to the Observability Tracing Squad Product Owner. Detailed tasks
Own the entire relationship with customers, including onboarding, implementation, training,
adoption, retention, and satisfactionEstablish relationships as a trusted and strategic advisor to help ensure the continued value of ourproducts and services Maintain existing customer-success metrics and data as dServe as day-to-day contact of our customer base, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting bothThe maybe a developer today looking to evolve site reliability as a practice, or an infrastructure specialist with an interest in reliability and resilience principles, or a strong system admin who enjoys troubleshooting along with some task automation experience.Prior experience in the financial services industry is not required, and we welcome candidates from all industries and backgrounds to applDelivery of improvements that will maximize the availability and performance of supported systems through optimized and automated operational tasks, collaborating on the development of operational tools, ongoing problem management, and architecture reviews with colleagues.Troubleshooting , logging, tracing and alerting that can define and measure the target reliability of a product.Being dependable and responsive during agreed hours, like when part of the on-call rotation with the rest of the global team (with a time-off in lieu system).A commitment to understanding the Firm's ServiceNow instances and related dependencies, contributing to their documentation.Identification and prioritization of technical debt that is can impact client satisfaction or operational efficiency.Give feedback on policy and procedures related to the delivery of SRE and operational practices with a view to continually making the Firm safer and more efficient.The ideal candidate would have at least one of: Software development skills in one or more programming language, e.g. Python, ServiceNow administration or development experience,7 + years of experienceProficient oral and written communication skillsEstablishing warm, effective relationships with colleagues to collaborate on successful delivery
ServiceNow administration or development experience, although this can be acquired by the succePythonObservality toolService nowadministration
Qualification
Job Description:
Consultant shall provide capacity to the Observability Tracing Squad Product Owner. Detailed tasks
Own the entire relationship with customers, including onboarding, implementation, training,
adoption, retention, and satisfactionEstablish relationships as a trusted and strategic advisor to help ensure the continued value of ourproducts and services Maintain existing customer-success metrics and data as dServe as day-to-day contact of our customer base, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting bothThe maybe a developer today looking to evolve site reliability as a practice, or an infrastructure specialist with an interest in reliability and resilience principles, or a strong system admin who enjoys troubleshooting along with some task automation experience.Prior experience in the financial services industry is not required, and we welcome candidates from all industries and backgrounds to applDelivery of improvements that will maximize the availability and performance of supported systems through optimized and automated operational tasks, collaborating on the development of operational tools, ongoing problem management, and architecture reviews with colleagues.Troubleshooting , logging, tracing and alerting that can define and measure the target reliability of a product.Being dependable and responsive during agreed hours, like when part of the on-call rotation with the rest of the global team (with a time-off in lieu system).A commitment to understanding the Firm's ServiceNow instances and related dependencies, contributing to their documentation.Identification and prioritization of technical debt that is can impact client satisfaction or operational efficiency.Give feedback on policy and procedures related to the delivery of SRE and operational practices with a view to continually making the Firm safer and more efficient.The ideal candidate would have at least one of: Software development skills in one or more programming language, e.g. Python, ServiceNow administration or development experience,7 + years of experienceProficient oral and written communication skillsEstablishing warm, effective relationships with colleagues to collaborate on successful delivery
ServiceNow administration or development experience, although this can be acquired by the succePythonObservality toolService nowadministration
Key job details
About Virtusa
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 30,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa is an Equal Opportunity Employer. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state or local law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview. All candidates must be authorized to work in the USA.
Learn more
Awards and recognition
Syncing your Virtusa Information
Syncing Complete
Exporting your personal Virtusa brand items
Export Complete
Check your downloads folder for files and implementation instructions.
Assets are now available in your profile for future editing and use.
Loading your existing headshots
Please select any one of the images below
Downloading Secure Assets
Signing out