Usage of Conventional AI
Virtusa utilizes Artificial Intelligence (AI) technology for the purpose of conducting candidate pre-employment assessments. This AI may include both text-based and voice-based functionalities. The AI technology will have access to the data that you upload or provide during your interaction with the AI bot and will use such data solely for the purpose of performing assessment in accordance with Virtusa policies and practices. The AI is not used to substantially assist or replace discretionary employment decisions. Read our full employee privacy policy here.
Job description
Job Description – Program / Delivery Manager
Role Summary
Experienced Program / Delivery Manager responsible for end-to-end delivery, client relationships, financial ownership, and driving business growth across multiple accounts and portfolios.
Business Growth & Sales Enablement
- Drive account expansion, cross-sell, and up-sell opportunities
- Partner with Sales and Pre-Sales for new pursuits
- Support RFP/RFI responses, solutioning, and estimations
- Own renewals, extensions, and scope expansions
- Act as trusted advisor influencing client roadmap
- Convert delivery success into repeat business
Delivery & Program Management
- Own end-to-end delivery for multiple client accounts and programs
- Ensure delivery within scope, schedule, and budget
- Manage risks, dependencies, and escalations
- Drive governance, reviews, and stakeholder communication
Client & Stakeholder Management
- Primary contact for senior client stakeholders
- Build long-term trusted relationships
- Manage escalations and expectations
- Identify opportunities for deeper engagement
Financial & Commercial Ownership
- Own P&L, revenue, margin, and forecasting
- Drive margin improvement initiatives
- Manage SOWs, commercials, rate negotiations
- Ensure accurate billing and collections
Resource & Team Management
- Manage large onshore/offshore teams
- Hiring, onboarding, and backfilling coordination
- Utilization and performance management
- Mentor Team leaders
Key Skills
- Program & delivery management
- Account mining & business development
- Pre-sales & solution shaping
- Financial & commercial acumen
- Strong leadership and communication
Experience & Qualifications
- 10+ years overall IT experience
- 6–8+ years in Program/Delivery roles
- Experience managing multi-account portfolios
- Global delivery exposure
Key job details
About Virtusa
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 30,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa is an Equal Opportunity Employer. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state or local law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview. All candidates must be authorized to work in the USA.
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