Web 3.0 and the metaverse + future of work

Web 3.0 focuses on who will own the internet of tomorrow, while the metaverse centers on user experience (UX). By combining them, organizations are quickly uncovering new and better ways of working.

While still nascent in many respects, Web 3.0 and the metaverse have become big business. Technology leaders and gaming giants, such as Meta (previously Facebook), Microsoft, Epic Games, and Roblox, are all creating their virtual worlds or metaverses.

It might sound like fun and games, but the real business impact is on the future of work. Web 3.0 and the metaverse promise to bring additional levels of social connection, mobility, and collaboration to a world of virtual work. Already in play, avatar-based immersive reality platforms focus on interactive working, collaboration, and learning solutions. They remove the feelings of isolation that can result from remote and hybrid work.

Web 3.0 and the metaverse also enable workers to tackle problems visually. Industries like healthcare and manufacturing are on the precipice of great change with the introduction of 3D-modeling. Along with lowering costs, 3D models boost design precision, assessment, and decision-making.

Many organizations are limited by space—physically and digitally—but not with Web 3.0 and the metaverse. Thanks to the development of virtual workspaces, teams can meet virtually with access to digital whiteboards and workstations. Employees can create 3D avatars to enable face-to-face meetings without needing conferencing equipment.

Organizations are also using metaverse technologies to collaborate across teams and teach employees technical and communications skills. When done purposefully, the metaverse can enrich and simplify our lives with true-to-life interactions, products, and services.

Web 3.0 and the metaverse + future of work

Use case in action

Stream your next paycheck

Sablier—a decentralized finance (DeFi) protocol—enables users to manage their digital finances in real time. It also helps employers reduce the need for payroll administrators. An organization can design a payroll to pay staff every 15 minutes, hourly, or per job commit, rather than monthly or biweekly.

After a onetime deposit, smart contracts stream the money to payees automatically, without employer involvement. Employees see their earnings increase in real time right in the Sablier wallet.

Web 3.0 and the metaverse + future of work

Use case in action

Transform training and customer support

MGM Resorts has teamed up with Strivr to use the metaverse so potential employees can try a job in virtual reality (VR) before they accept an offer. If they realize a job isn’t right for them after trying it in VR, MGM saves time and money by not having to train and then replace them if they leave after a short time. In the metaverse, trainees can also practice engaging with customers to learn techniques and boost their confidence before they interact with them in real scenarios with higher stakes.