Future of work: Employee-owned experience

The rise of a remote and hybrid workforce, the Great Resignation, the gig economy, and the emergence of the metaverse have forced businesses to rethink the future of work. The job market is highly competitive, making hiring and retaining top talent harder. Employees expect more from their employers.

With the widespread adoption of artificial intelligence (AI), machine learning (ML), 5G, and collaboration tools, today’s employees can work, connect, and contribute from anywhere. They’re finding ways to be more productive as they strive for a better work-life balance and look for a clear career path.

These factors make it critical for organizations to give employees the tools and resources they need to excel in their job—and reduce potential burnout. Organizations are tapping into AI/ML, integrating applications, and automating workflows to streamline processes and reduce repetitive tasks.

Future of work: Employee-owned experience

Misconceptions about AI/ML center on replacing humans in the workplace. In fact, according to a 2021 Grayscale Research report, by 2025, while AI will eliminate 85 million jobs, it will create 97 million new ones—an addition of 12 million jobs. Organizations that are hungry for greater speed, agility, and productivity will fuel this workforce transformation.

Building a high-performing organization requires a range of training and development programs. These programs include upskilling, reskilling, and cross-functional skilling to retain employees and keep them engaged, learning, and motivated. By using a range of new technologies, businesses are finding better and more engaging ways to upskill and reskill.

The success of an organization is based on its people. So it’s no surprise the future of work focuses on business leaders creating the best environment for their employees. As we settle into the new normal, these trends will impact how organizations use technology to transform the way we work.

These technologies enable us to rethink how we work, who we work for, and what the future holds. By using them to reshape the workplace, organizations can better meet the needs of their employees and customers