Virtusa designed and proposed a new taxonomy to ensure content classification was in line with the demands of content creators as well as consumers. The existing content was classified in the enterprise-wide taxonomy using natural language processing (NLP). Virtusa also implemented its new search platform FAST and optimized search relevance by implementing SEO best practices and a unified search strategy across disparate data sources. Virtusa enhanced the search experience with guided navigation, contextual and faceted search, advanced multilingual indexing, and rich media indexing.
A global team of digital content experts and engineers planned and successfully completed the modernization project in 18 months.