success story

Securing a healthier future

Virtusa bolsters pharmaceutical giant's security with Microsoft 365 and Azure

Our client, a leading American pharmaceutical company with a 150-year legacy and global reach, is renowned for pioneering breakthroughs in critical healthcare areas. They actively contribute to vital vaccines and treatments and are committed to advancing global health. Recognizing the evolving security landscape, they embarked on a transformative journey to strengthen their digital fortress. Virtusa partnered with them to implement Microsoft 365 and Azure security solutions, safeguarding their critical systems and enabling continued innovation.

The Challenge

Evolving security needs

The pharmaceutical giant sought to bolster security measures for accessing their applications and services in the following areas:

  • Evolving threats: Cyberattacks targeting sensitive healthcare data demanded a robust defense. 
  • Legacy methods: Traditional passwords and MFA were no longer sufficient. 
  • Compliance: Strict industry regulations (HIPAA, GDPR) require a compliant solution. 
  • Privileged accounts: Stricter controls were needed to prevent unauthorized access. 
  • Workforce mobility: Secure access was needed regardless of location or device.

These challenges necessitated a shift towards a more sophisticated security framework with features like MFA, centralized identity management, device compliance, and conditional access controls.

The Solution

A two-phased approach with Microsoft Entra

Virtusa designed a two-phased strategy to seamlessly transition users to a more secure environment. This involved migrating workstations from domain-joined to hybrid-joined and, eventually, cloud-only configurations.

Leveraging Microsoft Entra, a cloud-based identity and access management service, Virtusa implemented a comprehensive solution that included: 

  • Seamless user synchronization: All users were synchronized to Entra through Azure AD Connect, creating a centralized identity management system. 
  • Enhanced authentication: Access-controlled servers migrated to Entra ID for multi-factor authentication. Privileged accounts benefitted from password-vaulted access, replacing the previous PingID solution. 
  • Device compliance: Microsoft Intune enforced device compliance standards across all user workstations. 
  • Passwordless workstations: Standard users were empowered with Windows Hello for Business, eliminating passwords as a vulnerability.
  • Modern authentication: Microsoft Authenticator became the primary authentication method, with phone sign-in options reducing reliance on passwords. 
  • Streamlined onboarding: Temporary access passes facilitated a smoother onboarding process for new hires. 
  • Fortified MFA: FIDO2 security keys, integrated with Windows security, were deployed to strengthen MFA across cloud accounts. 
  • Conditional access policies: Entra ID conditional access policies were implemented to enforce device compliance and stronger authentication for privileged users.
Solution - securing a healthier future
The Benefit

Heightened security, unimpeded innovation

By integrating Microsoft Entra ID and its associated products, Virtusa empowered the pharmaceutical leader to achieve a significant security boost in the following ways:

  • Strengthened system access for 79,500 users: New MFA protocols and Entra Trust Analysis, which scrutinizes login parameters, safeguard approximately 79,500 users from unauthorized access.

  • Two-factor authentication for privileged accounts: Two-factor authentication provides an additional layer of security for over 8,000 privileged accounts, both on-premises and cloud-based.
  • Secured server logins: Entra ID implementation and key vault access requirements secured over 2,000 server logins, minimizing the attack surface and fortifying the client's security posture.

This successful collaboration demonstrates Virtusa's expertise in leveraging cutting-edge technology to empower innovation. By prioritizing security with Microsoft 365 and Azure, Virtusa has helped the pharmaceutical giant focus on what matters the most – developing life-saving treatments and advancing global health.

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