Lean into data mastery to extend patient-centered care and promote health equity | Read the report
Medtronic, a global leader in medical technology, partnered with Virtusa to enhance remote monitor asset lifecycle management for its Cardiac Rhythm Management (CRM) business. Together, they streamlined operations, improved data integration, and developed scalable platforms to support efficiency and effective resource utilization.
Medtronic’s CRM division manages a vast network of cardiac monitors. However, the growing number of untracked or underutilized monitors created challenges in maintaining efficient resource allocation and ensuring devices were effectively managed.
Disconnected data and manual outreach processes further complicated efforts to track and manage monitors, resulting in inefficiencies and unrealized opportunities.
To address these challenges, Medtronic partnered with Virtusa to reimagine asset management through data-driven automation and process innovation.
The transformation began with a focus on leveraging advanced technologies to streamline operations and improve device management. Virtusa helped Medtronic develop a unified platform to integrate workflows, centralize data, and automate key processes.
By transitioning from manual systems to automated, data-driven workflows, Medtronic significantly improved the efficiency of its monitoring operations and recovery of unused assets.
Subsequent enhancements introduced advanced analytics and optimized communication strategies, enabling seamless collaboration across stakeholders, including clinicians, patients, and business teams.
The collaboration delivered measurable improvements, including:
This transformation not only optimized operational processes but also demonstrated the power of technology in advancing the management of medical devices.
Building on this success, Medtronic continues to explore opportunities for innovation, including:
Medtronic remains committed to leveraging technology to improve operational efficiency, streamline processes, and create a more sustainable approach to healthcare delivery. By focusing on data-driven solutions and automation, Medtronic is setting new standards in healthcare innovation, delivering better outcomes for its stakeholders.
Virtusa is enabling this transformation through deep technology expertise and a relentless focus on innovation, driven by its purpose of making experiences better with technology.
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