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success story

Real-time clarity, zero manual errors

Australian multinational financial services company transformed treasury operations with cloud-native automation

An Australian multinational financial services company’s commodities and global markets (CGM) division struggled with fragmented data, manual processes that slowed treasury operations and increased risk. CGM partnered with Virtusa for a multi-year transformation that involved automating over 90% processes, giving the division the agility to meet regulatory deadlines, scale across currencies, and maintain an edge in high-volume, multi-currency trading.

KEY SERVICES
  • Scalable cloud architecture deployment
  • Real-time data streaming and modular system design
  • Custom data platform development
  • Automated workflow and platform reliability
  • Governance and controls reinforcement

Data in silos: A jigsaw puzzle with missing pieces

In the high-stakes world of global finance, timing is the difference between opportunity and risk. The clock was always ticking at our client’s commodities and global markets (CGM) division. By 5 a.m. sharp, capital and liquidity reports for Australian Dollars had to be ready. By 2 p.m., the same precision was expected for all other currencies. But behind the scenes, the process resembled a relay race with missing batons. Data was scattered across trading desks, cash management systems, and finance platforms. Each source spoke a different language, and none were in sync. Treasury teams spent countless hours stitching together fragmented inputs, manually reconciling numbers, and chasing down inconsistencies. The result? Delays, errors, and a growing sense of unease.

The CGM E2E Data team knew the stakes. Regulatory deadlines weren't flexible, and business decisions couldn't wait. The vision for growth demanded more than patchwork fixes. They needed a system that could keep pace with the business, a foundation that was automated, governed, and built for scale. This is where CGM decided to engage Virtusa as a technology partner and a co-architect of change. Drawing on years of collaboration and deep domain expertise, the team partnered with the client to shift from fragmented workflows to a unified, cloud-native architecture.

A shift to automation and scalability

Virtusa worked closely with the CGM E2E data team to design and implement a modernized framework for capital process management and liquidity reporting. The engagement focused on automating capital and liquidity reporting, improving data quality, and embedding governance across the treasury landscape.

The solution consolidated data ingestion into the Everest platform, creating a consistent foundation for reporting. Automated reconciliations replaced manual processes, enabling accurate, timely T+1 reporting. Governance controls were integrated directly into reporting workflows, strengthening compliance and reducing operational risk.

By aligning CGM’s treasury management processes with regulatory requirements and establishing a single source of truth for contractual cashflows, Virtusa enabled the company to adapt seamlessly to regulatory updates. The modernized framework provided management and regulators with reliable, real-time insights into liquidity and capital positions.

Technologies used

  • Cloud-based data architecture integrated with internal treasury management platforms, and the Everest platform
  • Python, SQL, and shell scripting for automation
  • AWS S3 and SQS to enable cloud-native processing
  • Kafka for real-time data streaming and messaging
  • Kubernetes for container orchestration and scalability
  • Argo for workflow automation and management
  • Amazon Redshift and Aurora for high-performance data storage and analytics.

Impact delivered at scale

The initiative addressed core operational challenges across CGM’s treasury landscape. With automation, governance, and cloud-native systems in place, the division achieved measurable improvements in reporting speed, accuracy, and compliance. Key outcomes include:

  • Daily capital measurement on T+1, meeting critical internal SLAs 
  • Over 90% process automation, reducing manual effort 
  • Single source of truth across reporting domains 
  • Faster adaptation to change and regulatory updates 
  • Strengthened governance with embedded controls

What’s next for CGM

The financial giant chose Virtusa for its deep expertise in data engineering and capital markets platforms, proven ability to align technology delivery with regulatory and business needs, and a track record of building scalable, repeatable architectures in complex financial environments.

Looking ahead, they are positioned to accelerate the adoption of emerging technologies, expand real-time analytics, and drive efficiency across capital and liquidity management. As the next steps, CGM will continue to evolve the Everest architecture with Virtusa’s help. Next steps will involve new platform features, expanded data onboarding from multiple source systems, and an enhanced automation framework for system integration testing (SIT). This approach sets the stage for sustained efficiency, accuracy, and adaptability in capital and liquidity management.

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