To help simplify and automate business processes and transactions we implemented Pegasystems as a digital process automation solution.
- Provide accurate, fully visible, organizationally aligned order status by removing blind spots
- Define business rules engine that can change easily over time and begin to automate and centralize activities
- Enhance the application by enabling robotic automation, artificial intelligence and analytics providing ability to predict and avoid issues across the order delivery life cycle
- Realize improved control and consistency through a high degree of standard business rules
- Realize the ability to re-deploy resources through automation
- A phased approach will be used to give this manufacturer an end-to-end view of orders across logistic operations and within the customer experience command center