The client is a leading US-based air compressor manufacturer with a complete range of compressed air solutions, from oil- lubricated and oil-free rotary screw compressors, to dryers, filters and downstream accessories. The company's portfolio of over 400 products has found global application across industries.

They were one of the early adopters of Enterprise Resource Planning (ERP) systems. Due to the complex company structure and limitations in the version of the ERP implemented, they had overcustomized the product over the years. In addition, India was introducing a new Goods and Services Tax (GST) policy. It was imperative that they upgrade to the latest version of the ERP for localization of processes.

In the evolving business environment, the client needed robust business intelligence capabilities and compliance to the new tax requirements. They also saw this as an opportunity to leverage the advanced capabilities of Infor LN, and sought Virtusa for ERP transformation.

The challenge

The client was using a dated version of Infor LN (i.e. Baan IV) that limited their ability to scale and respond to customer demands. Compounding their challenges was Infor's decision to not release an update localized to India addressing GST requirements. They struggled with the existing ERP application as it did not support the functionalities needed by the users, and migration planning became a stressor for the client. Inefficient tracking of inventory resulted in higher operating costs. Disparate process mapping and heavy customizations impacted process efficacies. Also, the client wanted to achieve the ERP upgrade across multiple sites. Activities and reporting were handled manually in Excel or Word at its India site

Inefficient tracking of inventory resulted in higher operating costs
Disparate process mapping and heavy customizations impacted process efficacies
India site manually handled activities and reporting in Excel or Word

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