• Services
  • Industries

  • About us
  • Careers
  • Contact us
en
en
Global(en) Deutsch(de) Svenska(sv) Español(es)
Solutions

Increase efficiency and enhance user experience with Virtusa’s Veeva expertise

 

 

Schedule a meeting

Bringing our strengths together to accelerate transformation across your enterprise

Business and technology models that most healthcare and life sciences organizations have employed for years are increasingly under scrutiny in today's volatile world.

Organizations need to align their business models and technology stack with the realities of a changing marketplace – all to create positive patient experiences, enhance the quality of care, and enable desired business outcomes.

Why Virtusa?

We are a trusted technology partner of 6 of the top 15 U.S. pharmaceutical companies, 9 of the top 10 payers, 10 of the top 15 medical devices and distributors, and over 100 hospital systems to drive their digital transformation programs.

Veeva managed support services

improve your Veeva ecosystem and help your organization build a team to scale as your Veeva needs grow in today’s volatile marketplace.

Our unique pool of onshore and offshore resources with expertise in larger-scale data migration and integrations work as our clients’ extended team to help them achieve their business objectives.

  • We have implemented Veeva CRM and Veeva Vault for global pharmaceutical companies 

  • We are the R&D application development partner for a leading pharmaceutical company

  • We provide managed services support across Veeva product offerings, including:
    • Veeva CRM
    • Veeva closed loop marketing module (CLM)
    • Veeva Vault clinical trial management system (CTMS)
    • Veeva Vault PromoMats
    • Veeva Vault MedComms
    • Data migration 
    • Data integration
Veeva Managed Services

 

How we’ve helped our clients

 

Global Veeva CRM rollout for a leading Japanese pharmaceutical client

The challenge

To roll out the Veeva CRM application with Veeva CLM for a global pharmaceutical client, we enabled important features like Medical Inquiries Oncology Hybrid Territory System for expert marketing. The rollout was for more than 50+ markets spanning across the globe.

We helped a global pharmaceutical client roll out the Veeva CRM application with Veeva CLM for more than 50 markets. By enabling important features like Medical Inquiries and Oncology Hybrid Territory System, we enhanced the client's marketing capabilities.

The solution

Using Veeva CRM, we built a core solution to convert download logic for specific objects from profile-based to product-based for all markets.

With this change, the records became product-specific, and sales reps. can now load the records through the Veeva CRM app based on the product’s assignment.     

Other solution highlights include:

  • The Medical Inquiries feature tracks the inquiries submitted by users on behalf of healthcare providers.
  • The Medical Inquiry module allows the user to record inquiries, capture signatures, and audit signatures. Veeva Vault MedComms helps manage medical content, and medical inquires in a single global solution to rapidly deliver the information to users when they need it.
The benefits

The cloud-based solution can grow and evolve with the pharmaceutical company’s business needs. It also allowed for:

  • Rapid configuration and modification of intuitive business applications without coding
  • Secure incorporation of all users
  • Global scalability
  • Sales reps. in the U.S., Canada, and Mexico to:
    • View application functionality on iPads to show doctors offline devices
    • Download bulk records from the iPad

Veeva CRM and Veeva Vault implementation for a global UK-based pharmaceutical client

The challenge

A global pharmaceutical client wanted to roll out the Veeva CRM application with Veeva CLM and important features like call management, order management, and sample management for more than 80 markets spanning across the globe.

The solution

We used Veeva CRM to build a core solution with basic features and market-specific functionality to reach new markets faster. To enhance marketing capabilities, we implemented Veeva Vault. We integrated the Veeva system with the enterprise resource planning (ERP) system to create an order management system for master data management and a BI system for reporting.

The benefits

After the rollout, the pharmaceutical company:

  • Significantly reduced call handling time
  • Improved the customer and sales rep. experience
  • Saw a significant rise in order volume and order processing accuracy
  • Established a more effective and robust sample drop experience for the sales reps.
  • Aligned consent management with the healthcare provider

Speak to an expert

Connect with a Virtusa Healthcare and Life sciences technical expert about your solution needs.

Contact Us
  1. First Name
  2. Last Name
  3. Job Title
  4. Organization
  5. Email
  6. Phone
  7. Comment or Question
  8. Contact Us
  • Services

    Consulting & DesignConsulting & Design

    • User Experience & Interface Design
    • Business Consulting
    • IT Strategy & Infrastructure
    • Accelerated Solution Design
    • Operational Process Design
    • Org Change Management

    Digital EngineeringDigital Engineering

    • AI & Machine Learning
    • Analytics, Insights, Data
    • Application Platform Engineering
    • Content & Customer Experience
    • Digital Process Automation
    • Enterprise Applications
    • Industrial IoT
    • xLabs: Innovation Hub

    Cloud TransformationCloud Transformation

    • Cloud Native Engineering
    • Cloud Migration Services
    • Cloud Operate
    • Cloud SaaS
    • Cloud Data & Analytics
    • Cloud Security

    Managed ServicesManaged Services

    • Application Support & Management
    • Infrastructure Management Services
    • Intelligent Engineering Automation
    • Intelligent Process Automation
    • Knowledge Process Outsourcing

    Take the Future Fitness Assessment:
    Cloud Adoption

    Has your organization realized the full potential of the cloud?
    Find out in just a few minutes.

    Start here
  • Industries

    IndustriesIndustries

    • Banking & Financial Services
    • Communications
    • Consumer Packaged Goods
    • Healthcare
    • Life Sciences
    • Information Services
    • Insurance
    • Independent Software Vendors
    • Manufacturing
    • Media & Entertainment
    • Retail
    • Transportation & Logistics
    • Travel & Hospitality

    Virtusa named leader in Pega Services

    PEAK Matrix® Assessment 2021 by Everest Group

    Read report
  • About us

    Who we areWho we are

    • About Virtusa
    • Board of Directors
    • Leadership
    • Corporate citizenship
    • Awards
    • Investor information

    Virtusa Cares

    Our response to the
    COVID-19 pandemic

    Learn more

    Our ApproachOur Approach

    • Digital Transformation Studio
    • Transformation Accelerators

    Our PartnershipsOur Partnerships

    • Adobe
    • AWS
    • Azure
    • Google
    • Pega
    • Salesforce
    • View all partners

    NewsroomNewsroom

    • Press releases
    • Events
    • Media coverage
    • Video hub

    Our Perspectives

    • Articles
    • Tech Talks
    • White papers
    • Webinars
    • More perspectives
    Offices locationsOffices locations

    Offices locations Offices locations

    • AMERICAS
    • EMEA
    • APAC
  • Careers
  • Contact us
  • Popular Searches

      Useful links

      • Contact us
      • Careers
      • Investors
      • News & Events

      Success stories

      More than 200 companies turn to Virtusa to drive their businesses forward in the age of digital transformation

      Learn more
    Follow Us:

    ©2022 Virtusa Corp. All rights reserved.

    • Privacy Policy
    • Cookies Policy
    • Terms of Use
    • Compliance
    • Glossary
    Close modal