Salesforce Industries

In an era of agility and innovation, speed is the new currency. Organizations across industries have a digital transformation mandate to be digital-first, born in the cloud environment. With Salesforce Customer 360 and Salesforce Industries, businesses have the most advanced industries platform for digital transformation and tools and expert guidance tailored to their specific needs.

Built natively on the Salesforce platform, Salesforce Industries is a leading provider of industry-specific cloud and mobile software for the world’s top companies across industries.

Key features

Salesforce Flex cards delivering specific UX
Omniscript delivering seamless business processes
DataRaptor providing integrations through configurations
Process library offering 700+ pre-built industry processes
Data models catering industry-specific

Key benefits

40% faster time-to-market
90% reduced MTTR
15% reduced technology operational cost
25% increased speed to implement revenue recognition

Salesforce Industries Features & Benefits

Today, we are surrounded by the tireless demand for seamless digital experiences either as a customer or as a vendor. Rapid and configurable technologies can fill the gap. Welcome to Salesforce Solutions – Salesforce Industries.
Gregory Marino, SVP, Salesforce Practice

Success story

A British satellite television platform transformed its customer experience with Salesforce while saving $2M annually in software upgrades

The client wanted to improve its efficiency across the contact center and web channels while reducing its service cost. The client also wanted to grow its revenue by enhancing its targeted promotions to capture sales. By collaborating with Salesforce, the client achieved its targets by reducing its average call handling time by 20%, decreasing its IT costs by 20%.

Success story

Salesforce optimized a Canadian national telecommunications B2B value chain to gain 90% faster contract registration

To enhance its business value chain, collaborating with Salesforce enabled clients to get a holistic customer view while improving agent and customer experience. This collaboration also helped the client enhance its sales productivity. As a result, the client realized 54% faster quoting and ordering.

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Increase revenue with faster time-to-market through Salesforce Industries

Key features

Key benefits

Success story

A British satellite television platform transformed its customer experience with Salesforce while saving $2M annually in software upgrades

Success story

Salesforce optimized a Canadian national telecommunications B2B value chain to gain 90% faster contract registration

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