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Document insights

Extract endless data possibilities with generative AI

Many modern organizations need help processing vast amounts of unstructured data from various sources, such as scanned documents, PDFs, online forms, emails, images, and videos. Recent studies indicate that nearly 80-90% of organizational data needs to be more structured and suitable for direct use in business processes. However, this doesn’t mean the data isn’t valuable. Most unstructured data retain valuable insights that can enhance business processes, improve customer experience, and facilitate risk management. However, most traditional data management solutions are error-prone and inefficient in providing data extraction and analysis, resulting in low accuracy and high maintenance costs.

The induction of generative AI has paved the way for countless possibilities in document insights – enhancing the extraction and utilization of valuable knowledge from complex and diverse data. By leveraging advanced techniques in natural language processing (NLP) and employing deep learning models, genAI holds the capabilities to thoroughly analyze, interpret, and condense extensive data – unlocking hidden potential within documents by extracting valuable insights, generating summaries, customizing responses, and automating tedious and manual tasks. 

How Virtusa can assist you?

Virtusa’s multi-layered approach to creating document intelligence leverages generative AI in data preparation, intelligence techniques, interrogation and insights generation, quality assurance, and responsible compliance.

Data preparation

  • Conduct data preprocessing and gathering by collecting relevant documents in various formats, such as text, PDFs, and emails, and preprocessing them by cleaning, standardizing, and structuring the data.
  • Depending on the AI model and desired insights, annotate data in relevant portions of the documents to cultivate the AI’s understanding. 

Generative AI techniques

  • Utilize text summarization models to condense documents and extract key points, identifying the most relevant information.
  • Train question-answering models on your document corpus to answer specific questions about the content, facilitating a targeted interrogation technique. 
  • Employ topic modeling algorithms to identify latent themes and topics within the documents, revealing hidden patterns and relationships.
  • Leverage text generation models to create new text formats like reports and summaries. Also, create new narratives based on extracted insights to enhance comprehension and communication.  

Interrogation and insights generation

  • Design interactive prompts to guide the AI through analysis and insight generation, allowing you to refine and explore the extracted information.
  • Develop visualizations and exploration dashboards to present the extracted insights and facilitate exploration of the document corpus.
  • Conduct comparative analysis by extracting insights from different documents or datasets to identify trends, patterns, and relationships. 

Assurance and responsible use

  • Conduct bias mitigation by being mindful of potential biases in the training data and the AI model. Implement the proper techniques to mitigate these bias influences on the extracted insights. 
  • Create explainability and transparency by selecting models that offer explainability features, allowing you to understand the reasoning behind the generated insights and build trust in the results. 
  • Enforce a Human-in-the-loop outlook with generative AI: While genAI is a powerful tool, human expertise remains crucial for interpreting results, validating insights, and drawing conclusions. 

Find out what Virtusa can do for you

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