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Analyze: Assess each key process within functions to determine the sources of manual work
Measure: Build a time-bound roadmap to eliminate as much of that manual work in the shortest possible time while maintaining or improving controls.
Improve: Using the process improvement framework, we determine ‘what would it take to eliminate the source of that manual work.’
Prioritize: Continue iterating and track progress against the ultimate objective and the time-bound roadmap.
Finally, we produce detailed analysis and recommendations for each of the process areas along with a business case and roadmap with an emphasis on quick wins to accelerate ROI
Leading brands have leveraged Virtusa’s process improvement framework:
- A global bank redefined its target operating model for corporate banking core operations and improved overall efficiency
- A financial services company achieved business objectives of reduced operational cost and improved consistency of global processing
- An investment bank required to process and system improvement for capital markets back-office operations division. We helped identify a three year expected net savings of $6.8m, and a three year ROI of 172%
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