Banks and financial institutions (BFSI) continue to invest heavily in intelligent automation technologies to meet the ever-increasing demand for speed and personalized service from tech-savvy corporate banking clients while complying with the barrage of compliance and regulatory restrictions that govern them. Intelligent automation technologies combine the power of robotics process automation (RPA) with artificial intelligence (AI) technologies like optical/intelligent character recognition (OCR/ICR), machine learning (ML), natural language processing (NLP), and conversational platforms to solve repetitive and relatively complex human operations and interactions with speed and consistency in service.
We’ve helped our BFSI clients benefit from intelligent automation in their operations. Here’s a snapshot of the efficiency we’ve delivered:
There are many, many more instances of intelligent automation helping banks and financial institutions stay competitive in this marketplace of evolving customer expectations and growing regulatory compliance.
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Global Head of RPA Practice
Sr. Manager – AI Solutions, Virtusa