Perspectives

When it comes to IT services automation, database and middleware tiers are often overlooked. Addressing these needs helps streamline your DBA workflow

Download ‘Healthcare Contact Centers powered by AI and the Metaverse’ whitepaper to know how technology is transforming customer service like never before.

Chaos engineering involves a series of practice experiments run on the systems to check and enhance the confidence in their ability to withstand turbulent conditions in production.

Download the Cognitive Clinical Decision Support Systems (CDSS) white paper to learn more about how these systems help physicians deliver premium healthcare to their patients.

Crises, for better or worse, bring profound changes to industry and society. Since 2020, the Covid-19 pandemic has forced industries to reassess their business continuity plans (BCPs) and reprioritize corporate decisions and investments.

Conversational marketing is a person-to-person marketing approach that creates a more human buying experience.

In recent years, UX has become a game-changer in determining the success of products, and it functions as a crucial differentiator between users’ wants and needs. 

Modernization does four things at once: It stimulates growth, eliminates depreciated functionality, replaces outdated design constructs with modern equivalents, and pays off technical debt.

Companies are incorporating extended reality (XR) to create more immersive customer experiences (CX). The evolution of artificial intelligence technologies utilizing XR will fuel the next generation of customer experience.