• Services

    Consulting & Design

    • User Experience & Interface Design
    • Business Consulting
    • IT Strategy & Infrastructure
    • Accelerated Solution Design
    • Operational Process Design
    • Org Change Management

    Digital Engineering

    • AI & Machine Learning
    • Analytics, Insights, Data
    • Application Platform Engineering
    • Content & Customer Experience
    • Digital Process Automation
    • Enterprise Applications
    • Industrial IoT
    • xLabs: Innovation Hub

    Cloud Transformation

    • Cloud Native Engineering
    • Cloud Migration Services
    • Cloud Operate
    • Cloud SaaS
    • Cloud Data & Analytics
    • Cloud Security

    Managed Services

    • Application Support & Management
    • Infrastructure Management Services
    • Intelligent Engineering Automation
    • Knowledge Process Outsourcing
  • Industries

    • Banking & Financial Services
    • Communications
    • Healthcare
    • Life Sciences
    • Information Services
    • Insurance
    • Independent Software Vendors
    • Manufacturing
    • Media & Entertainment
    • Transportation & Logistics
    • Travel & Hospitality

    Virtusa named as a visionary in the 2020 Gartner Magic Quadrant

    for IT Services for Communication Service Providers, Worldwide

    Learn More
  • About us

    Who we are

    • About Virtusa
    • Leadership
    • Corporate citizenship
    • Awards
    • Investor information

    Office Locations

    • Americas
    • APAC
    • EMEA

    Our Approach

    • Digital Transformation Studio
    • Transformation Accelerators

    Our Partnerships

    • Adobe
    • AWS
    • Azure
    • Google
    • Pega
    • Salesforce
    • View all partners

    Newsroom

    • Press releases
    • Events
    • Media coverage
    • Video hub

    Our Perspectives

    • Articles
    • Tech Talks
    • White papers
    • Webinars
    • More perspectives

    Virtusa named leader in Pega Services

    PEAK Matrix® Assessment 2021 by Everest Group

    Read report
  • Careers
  • Contact us Contact us
  • Popular Searches
    • What are your healthcare solutions?
    • COVID response
    • Success Stories
    • Where are your office locations?
    • Careers

    Useful links

    • Contact us
    • Careers
    • Investors
    • News & Events

    Crisis Management Services

    The services and expertise you need,now more than ever.

    Learn More
Global(en) Germany(de)
Partners

Telecommunications Services

Deliver omnichannel customer experience by predicting the next course of action

  1. Home
  2. Partners
  3. Pega
  4. Pega Telecommunications

Multiple customer touchpoints (mobile apps, website, chatbot, IVR, call center, service center, and sales and marketing) currently deliver independent, disjointed experiences. The basis of future competition within the telecom industry will be better customer understanding and better customer experiences. Virtusa helps telcos better understand their customers and provide them a superior and coordinated cross channel experience.

Customer Decision Hub
Customer Decision Hub

Understand customer intent better to deliver services that customers expect even before they realize it. This Pega-based solution helps telcos make intelligent, agile, next-best-action decisions based on customer interaction across all touchpoints, enabling telcos to deliver unified, omnichannel experiences.

Related content

Learn how Virtusa can help you predict your customer’s next course of action

Contact us to speak to an expert, request an assessment, or demo our solutions.

Contact Us
  1. First Name
  2. Last Name
  3. Job Title
  4. Organization
  5. Email
  6. Phone
  7. Comment or Question
  8. Contact Us
  • Services

    Consulting & Design

    • User Experience & Interface Design
    • Business Consulting
    • IT Strategy & Infrastructure
    • Accelerated Solution Design
    • Operational Process Design
    • Org Change Management

    Digital Engineering

    • AI & Machine Learning
    • Analytics, Insights, Data
    • Application Platform Engineering
    • Content & Customer Experience
    • Digital Process Automation
    • Enterprise Applications
    • Industrial IoT
    • xLabs: Innovation Hub

    Cloud Transformation

    • Cloud Native Engineering
    • Cloud Migration Services
    • Cloud Operate
    • Cloud SaaS
    • Cloud Data & Analytics
    • Cloud Security

    Managed Services

    • Application Support & Management
    • Infrastructure Management Services
    • Intelligent Engineering Automation
    • Knowledge Process Outsourcing
  • Industries

    • Banking & Financial Services
    • Communications
    • Healthcare
    • Life Sciences
    • Information Services
    • Insurance
    • Independent Software Vendors
    • Manufacturing
    • Media & Entertainment
    • Transportation & Logistics
    • Travel & Hospitality

    Virtusa named as a visionary in the 2020 Gartner Magic Quadrant

    for IT Services for Communication Service Providers, Worldwide

    Learn More
  • About us

    Who we are

    • About Virtusa
    • Leadership
    • Corporate citizenship
    • Awards
    • Investor information

    Office Locations

    • Americas
    • APAC
    • EMEA

    Our Approach

    • Digital Transformation Studio
    • Transformation Accelerators

    Our Partnerships

    • Adobe
    • AWS
    • Azure
    • Google
    • Pega
    • Salesforce
    • View all partners

    Newsroom

    • Press releases
    • Events
    • Media coverage
    • Video hub

    Our Perspectives

    • Articles
    • Tech Talks
    • White papers
    • Webinars
    • More perspectives

    Virtusa named leader in Pega Services

    PEAK Matrix® Assessment 2021 by Everest Group

    Read report
  • Careers
  • Contact us Contact us
  • Popular Searches
    • What are your healthcare solutions?
    • COVID response
    • Success Stories
    • Where are your office locations?
    • Careers

    Useful links

    • Contact us
    • Careers
    • Investors
    • News & Events

    Crisis Management Services

    The services and expertise you need,now more than ever.

    Learn More
Follow Us:

Copyright @2021 Virtusa corp, All rights reserved.

  • Privacy Policy
  • Terms of Use
  • Compliance
There was a problem with your submission. Errors have been highlighted below.
This field is required.
This field is required.
This field is required.
This field is required.
This field is required.
This field is required.