Insurers must embrace digital solutions to improve client experiences, streamline processes, and remain competitive in the face of tech-savvy customers. This transition necessitates modernizing obsolete backend systems in today's digital landscape.
Digi Proofing Insurance
Virtusa's Digi-proofing provides carriers offer multifold benefits: it delivers individualized stakeholder experience while modernizing fundamental core systems.
Seamless omnichannel experience
Carriers may provide a cohesive and engaging digital experience across channels by personalizing client journeys, introducing customer dashboards, enabling self-service choices, and deploying chatbots.
Revitalized core systems
Due to integration limits and a lack of analytical capabilities, outdated legacy systems stymie digital advancement. Digi-proofing advocates for the modernization of backend systems through the use of APIs and Microservices to provide flexibility and scalability while overcoming the limitations of monolithic architectures.
Personalized data-driven insights
Unlocking the power of data acquired through cloud-based management and AI-driven analytics is critical. Carriers can use these insights to inform decision-making and improve services across client touchpoints and internal systems.