Product support and maintenance is quite important for product companies as they look to offer a seamless and high-performing experience for their customers. Changing business needs and stricter IT expenditure oversight has made product companies realize that they need to utilize proven methodologies to develop new applications and maintain existing ones; otherwise, they face the risk of implementations going poorly. At Virtusa, we already have a number of long-standing partnerships with many ISVs to provide an ecosystem of support services. We have successfully provided over 2000 person-years of support services to partners who are industry leaders and lead large product portfolios with multi-year service relationships. Our product support (L1 - L3) services provide rapid access to a large group of highly skilled, travel-ready resources across multiple geographies to quickly establish or enhance engineering teams.
Our comprehensive solutions encompass design and implementation services and adopt a flexible and scalable approach
Significant cost reduction though digital transformation
Our mobility practice and platform alliances help build, enhance, and implement a mobile strategy that expands your mobile capability through world-class mobile applications. We help achieve targeted and highly personalized user experiences by unifying experiences across digital devices and in stores to offer a personal touch that helps to build high-quality customer relationships. Our digital practice offers cloud solutions that leverage SaaS, PaaS, and IaaS vendors and also platforms to give your products or services a significant competitive edge.
Achieve competitive edge with our tools, accelerators, and frameworks
Our proprietary tools such as ERA (for early defects detection), vTAF (for reducing testing effort by 40-50%), Tempo (for reducing effort up to 75%), and auto deployment tools reduce what would be a six month development cycle to a three month cycle. We leverage a range of Virtusa IP to eliminate extraneous efforts and create focus on real project goals, which in turn accelerate time-to-value. We invest in and build our own tools and frameworks to improve our clients’ productivity and reduce cost per deployment.
Cost-effective IT application portfolio support
Virtusa’s application and maintenance service offering takes a more holistic approach to delivering high levels of IT and business value and also provides unparalleled transparency into operations. Our offerings help our clients in effectively maintaining their IT application portfolio through cost-effective and predictable services. As a complete business partner, Virtusa adopts a consultative approach to ensure that software quality is maintained while also providing effective end-user support. Our services focus on delivering a highly efficient experience through business alignment excellence and unparalleled transparency.
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