TechOps support L2

Kuala Lumpur, MY
 

TechOps support L2 - (CREQ150330)

Description

Following key accountabilities:
1. BAU Production of BI reports/analysis that are in-service.
2.Assisting in the transition into service of new reporting projects, ensuring that appropriate supporting material is in place.
3.Assisting in the development of tracking tools to log business issues, along with requests for modifications.
4.Facilitating between IT and business teams for any technical issue facing services.
5.Any ad hoc activities or projects relating to the support of our services
6.Be involved with developments to further automate services
Essential Requirements
1.Candidate possess at least a bachelors degree in a technical IT discipline
2.Preferably candidate with working experience of 2-3 years in similar role/scope.
3.Good in spoken and written English. Other languages such as Mandarin and Malay are a plus.
4.Independent and can also work well in a team.
5.Support call centre or similar customer-facing experience
Desirable Requirements
6.Specific tools experience an advantage: SQL, Power BI, MicroStrategy
7.Well versed in software systems development, ideally in BI Reporting developments, with a good understanding of data structures
8.SAP knowledge an advantage.
9.Knowledge of finance or accounting is a plus.

Primary Location

: MY-14-Kuala Lumpur

Schedule

: Full Time

Employee Status

: Individual Contributor

Job Type

: Experienced

Travel

: No

Job Posting

: 17/11/2022, 1:32:18 PM
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