Senior Consultant

Senior Consultant - (CREQ138428)

Description

Software Engineers responsible for managing the applications and Batch cycles.
The primary objective of this person is to ensure the daily critical SLA for Application and Batch deliverables are met by following best practices methodologies and
provide support
Experience, Qualification and Skills
Experience with COBOL, JCL, DB2, VSAM, ControlM, and basic IBM utilities
Hands on experience in Production Support environment
Knowledge on ITIL Process
4 to 6 years of experience in supporting and maintaining applications
Troubleshooting Knowledge and problem solving techniques
3 years of Financial domain experience is a must
Roles and Responsibilities The selected individual must meet the following criteria
Ensure all Batch Cycle SLAs and Application Support deliverables are met in the Mainframe Platform
Collaborate with support teams product teams and Business as required to handle issues
Actively participate in support specific projects such as Incident Reduction, Batch Cycle Optimization Disaster Recovery Planning Execution and Holiday Processing etc.
Report daily issues and SLA breaches to management
Explore Opportunities to Improve Application Performance and Stability
Working on IncidentChange and Problem Management activities
Education
Bachelors Degree in Computer Science or related subject
3 to 5 years of experience in Information Technology

Primary Location

: IN-TN-Chennai

Schedule

: Full Time

Employee Status

: Individual Contributor

Job Type

: Experienced

Travel

: No

Job Posting

: 22/07/2022, 2:50:45 PM