Virtusa Foundation

Virtusa contributes to peacebuilding in Sri Lanka through the post conflict rehabilitation process

A Virtusa CSR Initiative

Where technology meets restoration: Virtusa develops a rehabilitation management system to aid ex-combatants in Sri Lanka through the rehabilitation process. 

After the conclusion of Sri Lanka’s 30-year internal conflict in May 2009, the rehabilitation of 12,000-14,000 ex-combatants from the Liberation Tigers of Tamil Eelam (LTTE), as well as their social and economic reintegration into civilian society, was the top priority for the Commissioner General of Rehabilitation. The ex-combatants varied in both age and education level, with some as young as 14, while others were adults in their 60s. Successful reintegration meant providing these rehabilitees the proper vocational training and resources to guide them on the rightful path to restoration and prepare them for re-entering into civilian society as peace-loving and productive citizens. Additionally, it was crucial to track rehabilitation progress in a transparent manner and match rehabilitees with training programs aligned to set them on the right track.

Virtusa’s contribution to the rehabilitation process was threefold. Virtusa set up a Digital Learning Center to provide IT training for rehabilitees. Virtusa contributed its digital engineering expertise to develop the Rehabilitation Management System (RMS) to ensure a transparent rehabilitation process. Since the rehabilitation center was located in an area of water scarcity, Virtusa also helped construct a tube well to provide basic necessities for the rehabilitees.

Key functions and features of the RMS

The goal of the RMS was to assist the Bureau of the Commissioner General of Rehabilitation (BCGR) in managing the end-to-end rehabilitation process and providing complete accountability and transparency.

The RMS streamlines the monitoring and management process of rehabilitation. The system allows for the implementation of: 

  • Maintaining rehabilitees’ information, such as training needs and requirements, existing medical conditions, and disabilities. 
  • Matching training programs and income-generating activities for rehabilitees, based on age, skill level, interests, etc. 
  • Tracking individual rehabilitee progress to measure and identify readiness for release using a progress graph. 
  • Generating reports for rehabilitees’ final release and reintegration into civilian society. 

Information security was a major concern due to the highly sensitive nature of the data being collected. Virtusa utilized an encrypted user ID and password login system and secure data segregation and transfer between the BCGR and training centers to ensure information security. In addition, the RMS featured dynamic profiling functionality for onboarding and offboarding.  

Digital Learning Center

Virtusa established a state-of-the-art Digital Learning Center (DLC) in Vavuniya to provide IT training for rehabilitees and developed a tiered training curriculum to meet the varying levels of IT experience among the rehabilitees. The DLC was officially declared open by President Mahinda Rajapaksa on April 1st, 2010.

The fully furnished DLC contained:

  • 30 new desktop machines with LCD monitors
  • 10 kW Industrial Uninterruptible Power Supply (UPS) 
  • Printers
  • Multimedia unit
  • Network infrastructure
  • Desks, chairs, bookshelves, and cabinets
  • Emergency equipment, including fire extinguishers and a first aid kit

Since the launch of the Digital Learning Center:

  • 20,000 training hours have been completed by rehabilitees.
  • 80 rehabilitees were trained on a monthly basis
  • 400 students completed the Basic IT course
  • 120 students completed the Advanced IT course
  • 11,700 rehabilitees have been reintegrated into normal civilian life.

When rehabilitation was completed and the camp concluded, the DLC was transitioned over to the Vavuniya Campus of the University of Jaffna in January 2012 as a training resource for their IT faculty. 

A second chance

The Rehabilitation Management System and the Digital Learning Center have provided thousands of ex-combatants and rehabilitees with valuable IT education and employment opportunities, allowing them the chance to successfully reintegrate into civilian society – and ultimately, enabling a new beginning.

Virtusa has received numerous awards and recognition for the DLC and RMS projects, including a spotlight feature in the United Nations Global Impact (UNGC) Responsible Business Advancing Peace case study, which highlighted Virtusa’s contribution to government relations and local stakeholder engagement.

Virtusa Foundation

At Virtusa, we believe technology can change the world, and we're empowering our employees to do just that. Through the Virtusa Foundation, we connect Virtusans who have a spark for doing good with non-government organizations that need support.

We focus on socially relevant causes, including education, empowerment of marginalized communities, rural sports, environmental sustainability, technology incubation with academic institutions, protection of the national heritage, art and culture, and more.