Success Stories

Optimizing the Pharmaceutical Supply Chain

Our client is one of the world’s largest pharmaceutical companies. They develop and produce medicine and vaccines for a wide range of medical disciplines.

  • The Challenge

    In the face of growing competition, pharmaceutical companies realize the diminished economies of scale in today’s supply chain. Our client, an established and global leader as a logistics provider stepped into help a pharmaceutical company manage its supply chain. Oracle E-Biz was to be deployed to manage this, but the implementation soon ran into trouble as a result of:

    • Lack of domain knowledge in the pharmaceutical industry
    • Inexperience in Oracle application
    • Insufficient knowledge of complex Indian taxation structure for the pharmaceutical industry
  • The Solution

    Virtusa supported the implementation and established a seamless process across the order-to-cash cycle for our client’s client. The solutions:

    • Interface for breakless data flow between applications for effective supply chain management
    • Implemented and mapped the tax structure on Oracle applications
    • Implemented special features like multiple invoice generation from a single SO, promotional schemes, inventory tracking at Chartered Financial Assistants (CFAs) location, and incorporation of validations and restrictions as per GMP certification norms
  • The Benefit

    The implementation helped our client launch a new line of business offering to manage their client’s end-to-end supply chain. Virtusa was recognized for helping its client create a new revenue stream. Other notable benefits:

    • Effective supply chain management
    • Optimized order-to-cash cycle
    • Improved inventory management by tracking at the CFA location levels
    • One-hundred percent compliance of strict regulatory guidelines